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cn:评分管理 [2010/08/09 06:24] menglj created |
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| - | 左侧管理列表,点击 PBX管理-->评分管理,进入下图所示页面。 | ||
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| - | [评分管理1] | ||
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| - | **模块功能:**显示坐席每次通话获得的服务分数。每一条记录都是一条联络记录,通过查看按钮可以看到具体的呼叫记录。 | ||
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| - | 点击每条记录前的【查看】按钮,可以对其呼叫记录进行查看 | ||
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| - | [评分管理2] | ||
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| - | [评分管理3] | ||
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