https://wiki.astercc.org/ 2026-05-07T13:31:17+00:00 https://wiki.astercc.org/ https://wiki.astercc.org/lib/tpl/arctic-mbo/images/favicon.ico text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:advanced&rev=1513047940&do=diff PBX Advanced * Queue * Worktime * Worktime Package * Trunk Group * Template * Inbound Routes * Outbound Routes * Blacklist * Whitelist * CID Restrict * Conference * Mohs * Announcements * IVRs * Sounds * Add Soundfiles * Application * DAHDI text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:astercc_structure&rev=1513047940&do=diff [Astercc Structure] The basic unit in asterCC is account, and every syster user need an account and password to log in. Also, an account is the basic unit for the system billing. There are three types of account: * System admin * Team admin * User Only after we set all the accounts can we add devices, configure agents, for that each device or agent has to have an account. text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:call_center&rev=1513047940&do=diff Call Center * app_binding * import * Shell Import Jobs * Import Dict * Shell Export * Link URLs * Business APPs * Common Contacts * Field Categories * Fields * Ticket Categories * Ticket * Phone Format * Rates * Workflows * Duty * Duty Time * Pause Reasion * area_code text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:campaign&rev=1513047940&do=diff Campaign * Campaigns * Customer Packages * Results * CDRs * Quality Contol * QC Scores * Data Monitors * Statistics * Customers * DNC Filter * DNC List * Agent Work Portal Page text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:log&rev=1513047940&do=diff Log * logs * call_event text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:pbx&rev=1513047940&do=diff PBX * Trunk * Add Trunk * Device * Ringgroup * Ringgroup Device * DID Group * DID * CDR * Voicemail * Extension text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:rate&rev=1513047940&do=diff Rate * System Rate * Team Rate * Device Rate * Agent Dialin Rate text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:realtime&rev=1513047940&do=diff Realtime * Agents * Accounts * Live Monitor * Usages * System Message * Live Trunk text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:start&rev=1513047940&do=diff Module Manual System User * Astercc Structure * team * Account * Account Group * Agent * Agent Group * Role * Privilege * Quick Setup * Quick Edit * Adjust Credit PBX * Trunk * Add Trunk * Device * Ringgroup * Ringgroup Device * DID Group * DID * CDR * Voicemail * Extension PBX Advanced * Queue * Worktime * Worktime Package * Trunk Group * Template * Inbound Routes * Outbound Routes * Blackli… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:statistics&rev=1513047940&do=diff 报表和统计 * Outbound Details * Inbound Details * Outbound * Agent Group Details * Agent Group Graph * Agent Details * Agent Graph * Trunk Graph * IVR Details * IVR Graph * Import * System text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:system&rev=1513047940&do=diff System * Language * Curpbxcdr Subs * Curspools * Menu * Sub Menu * Setting * Backup Plans * Backup Archives * Feature Codes * Core Cmd * Core Log * Network * Backup Monitor * PBXs text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:user&rev=1513047940&do=diff User * Astercc Structure * team * Account * Account Group * Agent * Agent Group * Role * Privilege * Quick Setup * Quick Edit * Adjust Credit text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:virtual_office&rev=1513047940&do=diff Virtual Office * customer * caller * customization * cdr * rates * faq_categories * faq text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:module_manual:work_order&rev=1513047940&do=diff * workorder_log * work_order * my_workorder * assign_rule