https://wiki.astercc.org/ 2026-05-03T00:11:17+00:00 https://wiki.astercc.org/ https://wiki.astercc.org/lib/tpl/arctic-mbo/images/favicon.ico text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:apis&rev=1513047940&do=diff ====== APIs ====== This document is for users who want to develop a system for asterCC or integrate asterCC with with third-party system. It provides three kinds of APIs to communicate between asterCC and your system. ===== WebService ===== The WebService embedded in astercc will response for the third-party application, call the appropriate action to finish the request, and send feedback messages. WebService API includes method to change agent status changes and control calls. * [[en:cus… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_import_the_customers_information_via_api&rev=1513047940&do=diff ====== How to Import the Customers' Information Via API ====== ===== Interface Prototype ===== importWS(orgidentity,usertype,user,pwdtype,password,modeltype,model_id,source,context,source_user,source_pwd,exetime,delrow,phone_field,priority_field,dialtime_field,emptyagent, resetstatus,dupway,dupdiallist,changepackage) ===== Function of ImportWS ===== Import the data of customers's information into Campaigns for Predictive-Dial. ===== Instructions of Parameters ===== <WRAP column 15%> **P… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_integrate_custom_page_in_astercc&rev=1513047940&do=diff =====Embed System under Same Domain ===== Same embeded domain means - agents login through asterCC panel - the start page and asterCC are under a same domain name, e.g., at the asterCC server. * First, we neet two files, sample.html and popup.html(source code on the bottom), as the page for receive events and popup, and upload the files to asterCC server. The path is /var/www/html/asterCC/app/webroot * The we need to set sample.html as the default page, and now we need to borrow the cam… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_post_customer_and_call_information_to_specific_url_in_campaign_model&rev=1513047940&do=diff ====== Post data when agent save in campaign page ====== In campaign popup page, when agent finish a call, he needs to save the call log. asterCC supports to post data in this page to a URL so you can integrate with your system. ===== Enable "Submit post" feature ===== Login as admin, go to Campaign -> Campaigns Open the campaign you want to edit, find "Submit Post" option under "Advanced" tab When it's blank, means this feature is disabled. Put a URL such as http://192.168.2.88/api/messa… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_send_sms_via_a_3rd_party_platform&rev=1513047940&do=diff ====== How to send SMS via a 3rd party platform ====== ===== How SMS work in asterCC ===== * When you write SMS text and click [Send] button in asterCC, the system would save the message in table cc10_batchcontacts and cc10_batchcontact_archives. * Next, you need program a file and read the SMS record from database, send the message to the third party server by the request of the third party platform. * Finally, according to the return value from the third party, update the status valu… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_use_http_push_sample_page_to_receive_system_events&rev=1513047940&do=diff ====== how to use http_push sampl page to receive system events ====== In order to allow third-party programs to be able to accept astercc events, we need to config team API domain and Push event key ===== Config Team ===== * Login as admin, go to [User] -> [team], [Advanced] * Fill "Push event key", in this case, we use temp123 * Fill "API Domain", because nginx and systems on the same server, we put 127.0.0.1 {{:en:custom_development_guide:team_config.jpg?650|}} * login from SSH… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_use_js_api_sample_page&rev=1513047940&do=diff ====== How to use JS API Sample Page ====== System provides a sample page in which you can test JS API, we suggest you read first [[how_to_use_http_push_sample_page_to_receive_system_events]] if you didn't. * Login as agent and check-in {{:en:custom_development_guide:portal_check_in.jpg?650|}} * check [Menu] -> [JS interface testing], open the sample page {{:en:custom_development_guide:portal_cji.jpg?650|}} * put the ip of astercc server, click [Use the IP] {{:en:custom_development_gu… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:start&rev=1513047940&do=diff {{page>en:start#custom_development_guide}}