https://wiki.astercc.org/ 2026-06-17T03:30:11+00:00 https://wiki.astercc.org/ https://wiki.astercc.org/lib/tpl/arctic-mbo/images/favicon.ico text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:apis&rev=1513047940&do=diff APIs This document is for users who want to develop a system for asterCC or integrate asterCC with with third-party system. It provides three kinds of APIs to communicate between asterCC and your system. WebService The WebService embedded in astercc will response for the third-party application, call the appropriate action to finish the request, and send feedback messages. WebService text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_import_the_customers_information_via_api&rev=1513047940&do=diff How to Import the Customers' Information Via API Interface Prototype importWS(orgidentity,usertype,user,pwdtype,password,modeltype,model_id,source,context,source_user,source_pwd,exetime,delrow,phone_field,priority_field,dialtime_field,emptyagent, resetstatus,dupway,dupdiallist,changepackage) text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_integrate_custom_page_in_astercc&rev=1513047940&do=diff Embed System under Same Domain Same embeded domain means * agents login through asterCC panel * the start page and asterCC are under a same domain name, e.g., at the asterCC server. * First, we neet two files, sample.html and popup.html(source code on the bottom), as the page for receive events and popup, and upload the files to asterCC server. The path is /var/www/html/asterCC/app/webroot text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_post_customer_and_call_information_to_specific_url_in_campaign_model&rev=1513047940&do=diff Post data when agent save in campaign page In campaign popup page, when agent finish a call, he needs to save the call log. asterCC supports to post data in this page to a URL so you can integrate with your system. Enable "Submit post" feature Login as admin, go to Campaign text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_send_sms_via_a_3rd_party_platform&rev=1513047940&do=diff How to send SMS via a 3rd party platform How SMS work in asterCC * When you write SMS text and click [Send] button in asterCC, the system would save the message in table cc10_batchcontacts and cc10_batchcontact_archives. * Next, you need program a file and read the SMS record from database, send the message to the third party server by the request of the third party platform. text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_use_http_push_sample_page_to_receive_system_events&rev=1513047940&do=diff how to use http_push sampl page to receive system events In order to allow third-party programs to be able to accept astercc events, we need to config team API domain and Push event key Config Team * Login as admin, go to [User] -> [team], [Advanced] text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:how_to_use_js_api_sample_page&rev=1513047940&do=diff How to use JS API Sample Page System provides a sample page in which you can test JS API, we suggest you read first how_to_use_http_push_sample_page_to_receive_system_events if you didn't. * Login as agent and check-in * check [Menu] -> [JS interface testing], open the sample page * put the ip of astercc server, click [Use the IP] text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:custom_development_guide:start&rev=1513047940&do=diff Custom Development Guide Communicate via javascript, astercc with any browser-based system (B / S structure) is integrated to provide the interface can be divided into * how to integrate custom page in astercc * how to use http_push sample page to receive system events * how to use JS API sample page * how to send SMS via a 3rd Party Platform * how to post customer and call information to specific url in Campaign model * Event * Method * APIs