https://wiki.astercc.org/ 2026-05-05T13:37:01+00:00 https://wiki.astercc.org/ https://wiki.astercc.org/lib/tpl/arctic-mbo/images/favicon.ico text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.1-beta1_changelog&rev=1513047940&do=diff ====asterCC-1.1-beta1-patch1==== * asterccc fixed the bug which can not clear dialer under the case of dial failure * fixed the bug which can not choose the default announcement * add the function which can setup the **Music Ring Back Tone** in the quick_setup page. click the Detail Setup button to setup * can modify the **Music Ring Back Tone** in the quick_edit page * add the worktime name,start date and end date in the worktime page * change from show the worktime detail to show t… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.1-beta2_changelog&rev=1513047940&do=diff ===== core-1.2-beta ===== *Upgrade Google Maps to version 3 *Add workorder modules,it will work with customervice modules *Add Knowledge modules *Add Phone area function(Reference under the Call Center modules) *Device's agent mode default enable *Worktime and worktimepackage can use whitespace in the name *In the system,when create export or import plan,the execute time default the current time *fixed the bug which dosn't install dialer modules and can see the dialer modules … text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.1_changelog&rev=1513047940&do=diff ==== core-1.1 ==== *input box can automatically remove the trailing spaces on the add and edit page *Need to check whether the agent had login the queue,when delete or disable the agent *Use the `phone1` to the unique key in the customerpackages *fixed the bug which can not delete the data has the strike tag on it *fixed some po *Improve some js plugins *Optimization of some style in the system *fixed some page can not correctly display the progress bar in the upper left … text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.2-beta_changelog&rev=1513047940&do=diff ==== core-1.2-beta ==== *Upgrade Google Maps to version 3 *Add workorder modules,it will work with customervice modules *Add Knowledge modules *Add Phone area function(Reference under the Call Center modules) *Device's agent mode default enable *Worktime and worktimepackage can use whitespace in the name *In the system,when create export or import plan,the execute time default the current time *fixed the bug which dosn't install dialer modules and can see the dialer modules *T… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.2.1_changelog&rev=1513047940&do=diff ===== core-1.2.1 ===== *Add control the tip on the agent work page,can change the tip mode,include Popup Window and Flashing *Add the consult agent will popup the customer page *Fixed some po *Optimize the recycle customer SQL.Search customer by dialtime and ID ASC to recycle customer for diallist *Fixed can not update the admin email when login *Team *Fixed do not check the repeat when edit identity *Fixed can not update the number which the agents' number of the current te… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.2.2_changelog&rev=1513047940&do=diff ===== core-1.2.2 ===== *Add link field for the cusomize field {{:en:change_log:1.2.2:cutomize_link.jpg?768|Add link field for customization}} *The memo contains wrap,can not open the qcpage *Change the "Hour" to "hh:mm:ss" in the graph statistics {{:en:change_log:1.2.2:statistic_h_m_s.jpg?768|HH:MM:SS}} *Optimize the error message *Add the yellow color tip to show the username,role and the localtime {{:en:change_log:1.2.2:tip.jpg|System tip on the right top}} *Add main customer… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.2_beta_changelog&rev=1513047940&do=diff ====== astercc-1.2_beta_changelog ====== ===== Core-1.2-beta ===== * Upgrade Google Maps to v3 version * Increased work order module * Increase the knowledge base module * Increased number attribution functions (see call center management) * Extension agent mode is available by default * The name of the package of work time and work time allowed to enter a space * New import and export system plan for the current default execution time * Modify pre-dialing module is not install… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-1.2_changelog&rev=1513047940&do=diff ==== core-1.2 ==== *Add dialer interface *Add an IAX trunk template *Add an E-Commerce module *Add privilege control range for different Teams, Agent Groups and individuals *Add auto pause for calls not being answered *Add a contact record page to view the record of each group *Add a new page to control fileds, so each team can config priviledges for individual main table or orginacation main table *Improve the system coding errors *In search bar: *Add the search type optio… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.0-beta_changelog&rev=1513047940&do=diff ===== core-2.0_beta ===== * Change part of po * Optimize the css * Add some information tips when dialout * Play a default announcement, when there is no matched inbound routes or no default inbound route * Rename `Imports` to `Shell Jobs` under Call Center * Rename `Rate` to `Rate Log` under Call Center,and move it to `Statistic` * Add the interface for import * Add the request callback function * Add the shell delete job for the delete function.When delete data,can choose dir… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.0_changelog&rev=1513047940&do=diff ===== core-2.0 ===== * iso operating system upgraded to CentOS 6.5 * System is compatible with the version 5.4 of PHP * Change some po * Optimize the part css of page * Improve the time box in the system.Not only can choose the time by the time plugin,but also can be entered manually * Add the `ESC` key to quick close the popup page * There will be a voice prompt when the customer wanted to be revisited * Improve *97 function,there will be need to enter the password * Improve t… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.1_changelog&rev=1513047940&do=diff ===== core-2.1 ===== * Optimize the css of system * If just one team,chosen it default on the page * Fix some page,can not to restore to display when close all the field list in the title * The pagination will be float to show, when the page's displays over the height of the browsers {{:en:change_log:2.1:pegnation_float.jpg?768|Pagination Float}} * Improve the customer tag,it can be entered manually and finished by auto finish function,and also can choose the tag by tag list on the p… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.2-alpha_changelog&rev=1513047940&do=diff ===== core-2.2-alpha ===== * Optimize the css of system * On the page list,there will default show 30 data * Edit part of po in the system * Teams * Add `Followme Accept` parameter * Devices * Add `FollowMe` parameter * Live Montor * Add a picture after agentno,used to login as this agent * Shell Jobs * Add 5 seconds to automatically refresh * Shell exports * Add 5 seconds to automatically refresh * Templates * Change the default value of `Agent Ch… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.2-beta_changelog&rev=1513047940&do=diff ====== 2.2beta new features ====== ===== Call features ===== * Device enabled agent mode could use voicemail now * Agent could transfer call with button on IP phone * New http API in IVR ===== Core features ===== * In real time monitor page, new data for Waiting, Max. Waiting Time and Service Level * Realtime monitor page has an option to display all agents(including logged off agents) {{:en:change_log:team_display_all_agents.jpg?768|}} {{:en:change_log:realtime_all_agents.jpg?768|}… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.2-rc4_changelog&rev=1513047940&do=diff ====== New Features ====== * New API to call two numbers which are not system device ====== BUG Fix ====== * Updated dahdi drive in ISO * Fixed the bug that agent ring timeout is alway 15 seconds * Fixed the bug that call get hangup if agent press # during the call * Fixed the bug that moh in ringgroup is not changeable * Fixed the bug that predictive dialer is not respect the redial option * Fixed the bug that it didn't create related table when create a main table campaign * F… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.2_changelog&rev=1513047940&do=diff ====== New Features ====== * In IVR, all actions now have a failure destination {{:en:change_log:ivr_failure_over.png?768|}} * Support ASR in IVR {{:en:change_log:ivr_asr.png?768|}} * Support IVR for import/export {{:en:change_log:pbx_export.png?768|}} * Display queue status in agent portal {{:en:change_log:agent_group_queue_status.png?768|}} {{:en:change_log:agent_portal_queue_status.png?768|}} * In report, we could get agent report for all group he belongs to, including call numbe… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.3-rc1_changelog&rev=1513047940&do=diff ====== New Features ====== * Support ASR engine for Chinese * Support to use ASR engine to recognize phone call status (power off, busy, invalid etc) * When save a customer in campaign, system could post all information to a specific url * New information when export customer data * last call start time * last call end time * last call duration * In agent detail statistic page, support export job * Command line to re-generate and reload all configration * A new API for … text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.3-rc2_changelog&rev=1513047940&do=diff ======New Features====== ====User==== *Extend the range of recording(record begin from ringring，rather than answered). *Checking the agent whether belong to the agent group that was using When romove the agent. *Add "Auto Stop ACW(s)" function. {{:en:change_log:auto_stop_acw_en.png?700|}} *New API of webservice which statistics in agent groups. *Change the fixed size of selection area. {{:en:change_log:selection_area01.png?700|}} {{:en:change_log:selection_area02.png?700|}} … text/html 2017-12-12T03:05:39+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.4-rc1_changelog&rev=1513047939&do=diff ====== New Features ====== ==== User ==== *The sign(.) can be used as composition of identity in teams,but it can't be used on the head and tail of identity. *In [User]->[Roles]->[Add] page,we can ajust the size of windows via double-clicking the title of head. ==== PBX ==== *Optimize the display page when adding serveral DIDs one time,it will prompt the number of success,error and repeat in total. {{:en:change_log:did_adding_tip01.png?750|}} ==== Advanced ==== *Add the "Batch … text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.4-rc2_changelog&rev=1513047940&do=diff ====== New Features ====== ==== Advanced ==== * The QC Rate is not limited from 1 to 5 any more. ==== Statistics ==== * Add the "Yesterday" quick button on the Agent Details page. {{:en:change_log:2.4rc2changelogstatistics01.png?750|}} * Add the function which shell exporting for IVR Details. {{:en:change_log:2.4rc2changelogstatistics02.png?750|}} * Add the Regional Report page under statistics modules. {{:en:change_log:2.4rc2changelogstatistics03.png?750|}} ==== Campaign ==… text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.6-rc1_changelog&rev=1513047940&do=diff ====== New Features ====== ==== User==== * [ Account statement ] -> "Add" -> "Adjust Credit", add new payment "CMB"、"CCB"、"Alipay"、"Cash"、"Wechat"、"Other". {{:en:change_log:user_adjust_credit_.png?750|}} ==== PBX ==== * [ Sub cdrs ] -> "Sub cdrs" page, used to check sub CDRs such as consult, transfer etc. {{:en:change_log:pbx_sub_cdrs_.png?750|}} * [ trunks ] -> "Trunk" you can clone a trunk now (include all routes related). {{:en:change_log:trunks_clone.png?750|}} ==== Advanced … text/html 2017-12-12T03:05:40+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-2.6-rc2_changelog&rev=1513047940&do=diff new features * new parameter ivrinputcode in astercc.conf, when it has a value, system only save correct input code(transferred) in CDR. * first call date in campaign module * agent blind transfer API * SMTP server support tls * auto fill mac into device in auto provisioning * address book for yealink auto provisioning * add agent rank report * add Baidu TTS support * use *65 to check out device agent * add IVR to update agent password after agent log in on phone * support… text/html 2018-09-06T02:52:36+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-3.2-rc1_changelog&rev=1536202356&do=diff ====== New Features ====== *refresh customer information in existing windows for inbound calls; update API for chrome plugin; update ali ASR script *update API to support query multiple sessionid *only do query when sessionid exist in API *add wechat id for account; support ali one word recognition *encryption/decryption for call recordings *wechat support on mobile *add AI quality control module *add call limit voice *support search by customer name in campaign cdrs page *a… text/html 2025-09-19T03:32:25+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-4.1_changelog&rev=1758252745&do=diff ====== New Features ====== *Support Rocky Linux 9.x. *Support PHP 7.4. *Support Redis connections with password authentication. *Add Redis schema caching. *Disable outbound calling for paused agent extensions. *Add a `label` field to the DNC (Do-Not-Call) list and display it in the Campaign page options. *Change the date format and list display for the DNC list. *When an agent receives an agent-group reload notification, the agent page now shows an automatic reload countdown (th… text/html 2025-11-21T02:37:13+00:00 https://wiki.astercc.org/doku.php?id=en:change_log:astercc-4.2_changelog&rev=1763692633&do=diff ====== Version Notes ====== *This version requires installation on Rocky Linux version 9.x *The latest support follows: <WRAP column 30%> Rocky Linux release 9.6 (Blue Onyx) kernels 5.14.0-570.58.1.el9_6.x86_64 Asterisk 13.38.3 Nginx 1.20.2 PHP 7.4.33 MariaDB 10.5.29 Redis 6.2.20 </WRAP> ====== New Features ====== *Fully compatible with Rocky 9.x + PHP 7.4 runtime environment *Added spout extension to support importing xlsx files. *Supports encryption of MariaDB InnoDB…