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====== Call webservice in IVR====== <note important>Use result return by webservice for IVR transfer</note> We will instruct a business members service IVR flows, and will call a webserivce for checking the card number which customer enter from IVR. ===== Create the IVR flows ===== * upload the announcement voices Go to Advanced/Announcements page , and click "ADD" button to add a main ivr flow. {{:en:use_case:add_announce_1.png?700|}} {{:en:use_case:add_announce_2.png?700|}} {{:en:use_case:add_announce_3.png?700|}} * create IVR Go to Advanced/IVR page , and click "ADD" button to add a main ivr flow. {{:en:use_case:ivr_1.png?700|}} {{:en:use_case:ivr_2.png?700|}} ===== Add the DID number===== * add a special incoming DID number Go to PBX/DID page , and click "ADD" button {{:en:use_case:add_did.png?600|}} ===== 配置呼入路由 ===== * 坐席有独立的主叫号码 {{:zh:用途和案例:agent_cid.png?768|}} <note tip>当电话签入为坐席分机时，系统将优先使用坐席主叫号码，否则仍将使用分机主叫号码</note> ===== php webservice 程序实例 ===== * 每个项目有独立的主叫号码 {{:zh:用途和案例:campaign_cid.png?768|}}