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* use browswer IE(7.0 or above) or Firefox(3.0 or above) [[http://www.mozilla.com?from=sfx&uid=307905&t=588|Download Latest Firefox Here]] * open http://demo.astercc.com * login as user mode, username demo password demo, Type: user, Team: astercc-demo {{:en:online_demo:login_demo.jpg?|agent login}} * after login,you can see agent portal page {{:en:online_demo:agent_outbound.jpg?900|portal}} {{:en:online_demo:agent_desk.jpg?900|portal}} ======basic dialin and popup====== * click button "astercc agentindesk",it will open agent work page * click the ICON on left top,get the queue panel, click the checkbox to checkin the queue,then the agent is ready to work * dial the nubmer 0086-311-89297356/57/58 with your phone,you will see the popup page {{:en:popup_1_en.jpg?796|popup}} {{:en:popup_2_en.jpg?796|popup}} {{:en:online_demo:popup_3_en.jpg?900|popup}} * how to use survy * click the survy campaign on left top {{:en:survey_1.jpg?796|popup}} * select a customer {{:en:survey_2.jpg?796|popup}} * start the survy {{:en:survey_3.jpg?796|popup}} * when phone answered,agent can use * consult * end consult * conference * transfer