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<note tip>**Put the devices with the same settings in the ring group, and choose a ring strategy of coming-in calls** </note> ====Add a ringing group==== Get in PBX management -> Ring group management page to add a ring group. {{:en:newbie:ring01.png?|}} Ring group name: give this ring group a name to identitfy it. Ring group exten: set your extension number for inside calls. Ringing time: how long the ring lasts. Team name: choose the team this ring group is applied to. Matched last call: whether or not to put throught to the agent who has recently contacted with this customer. Category name: choose a music category in order to find suitable music file. Announcement: choose the music when calls coming in. Caller id: the number prefixed to the calling number. Caller id name: the name prefixed to the caller id. Select the devices in the box and click "Right" to put them in the ring group. When calls come in, the system would operate according to the ring strategy. Ring all: all devices ring when a call comes in. Hunt: when a call comes in, all the devices ring in turn. When the call is answered, the devices will ring in turn again. Hunt-next: let's say, there are 3 devices: 9000, 8001, 8000. When a call came in, 9000 rang, but it didn't answer, then 8001 rang, then it went in this manner until some device answer the call. If 8001 picked up the phone, when next call comes in, 8000 will ring. Memory hunt: let's say, there are 3 devices: 9000, 8001, 8000. When 9000 rang and it didn't answer, 9000 and 8001 would ring. If they two still didn't answer, all 3 devices would ring together. First available: only the available devices ring. * items are obliged to fill. Compelete it and click "save". **Understanding of the system[[voice mail and call forwarding]]functionality**