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====== Record App ====== In the menu on the left,click [Advanced]->[Record App],we can open the recording management page,as follows: {{:en:module_manual:advanced:record_app_add_01.png?750|}} **Module function:**Create and manage the recording application which used in IVR module,it can generate recording files. ===== Add ===== Click the [Add] button,open the adding page of recording application,as it shown below: {{:en:module_manual:advanced:record_app_edit_1.png?750|}} **App Name**:To identify the recording application,it used to be chosen in IVR; **Init Call**:The webservice should be used in the beginning of this application,you should fill address、method and parameters of webservice; **File Path**:The store directory of recording file which generated in this application; **File Name**:The name of recording file which generated in this application,it makes up alphabets and digitals.To avoid overwriting existed recording file caused by duplication,you can set it as:[year]-[mon]-[day]-[hour]-[min]-[sec]-[callerid]-[sessionid] or [year][mon][day]-[hour][min][sec]-[callerid]-[sessionid],it means that the file name like:year-month-day-hour-minute-seconds-callernumber-sessionID.wav or yearmonthday-hourminuteseconds-callernumber-sessionID.wav,please pay more attension to the uppercase and lowercase letters,as follows: {{:en:module_manual:advanced:the_path_and_name_of_recording_file.png?750|}} <WRAP center round box 85%> Other internal parameters in system: <WRAP column 20%> * systime * inputcode * callerid * didnumber * sessionid * TEAMID * TEAMIDENTITY * ENTERSYS * CURLANG * CURIVRID * AGENTNO * AGENTGROUPID * MODELTYPE * MODELID </WRAP> <WRAP column 45%> * Current system time * 用户最后按键输入值 * 主叫号码 * 接入号码(DID) * 呼叫流水号 * 团队ID * 团队标识 * 话务接入系统时间(当前通话开始时间) * 当前话务语言 * 当前IVR节点ID * 话务最后一个相关坐席工号 * 话务最后一个相关坐席组id * 业务模块类型 * 业务模块ID </WRAP> <WRAP column 20%> <note important>注意大小写</note> </WRAP> </WRAP> **起始提示语**:在开始录音之前提示的语音内容; **Beep播放**:是否开启录音开始前的提示音“嘟”; **最大时长**:设置产生录音的最大时长,默认0表示不限时长; **最大静音**:连续多少秒静音,就默认结束录制。默认0是指不开启此功能; **结束按键**:结束录制需要的按键; **结束提醒**:是否开启录制将要结束时的提醒; **最大重录次数**:允许最多重新录制的次数; **剩余时长提醒**:剩多少秒结束录制时会提醒,此选项只有“结束提醒”为可用时才起作用; **提醒语音类型**:可选择 默认 或 WebService,选择后者时,会出现提醒音获取的 地址、方法、参数; **提醒语音文件目录**:提醒音文件的存放目录; 编辑完成后,点击【保存】按钮,在留言应用页面会看到新增的记录。 ===== Edit ===== 双击留言应用页面的数据,可打开留言应用编辑界面,对其设置进行修改: {{:en:module_manual:advanced:record_app_edit_02.png?750|}}