In the menu on the left,click [Advanced]→[Record App],we can open the recording management page,as follows:
Module function:Create and manage the recording application which used in IVR module,it can generate recording files.
Click the [Add] button,open the adding page of recording application,as it shown below:
App Name:To identify the recording application,it used to be chosen in IVR;
Init Call:The webservice should be used in the beginning of this application,you should fill address、method and parameters of webservice;
File Path:The store directory of recording file which generated in this application;
File Name:The name of recording file which generated in this application,it makes up alphabets and digitals.To avoid overwriting existed recording file caused by duplication,you can set it as:[year]-[mon]-[day]-[hour]-[min]-[sec]-[callerid]-[sessionid] or [year][mon][day]-[hour][min][sec]-[callerid]-[sessionid],it means that the file name like:year-month-day-hour-minute-seconds-callernumber-sessionID.wav or yearmonthday-hourminuteseconds-callernumber-sessionID.wav,please pay more attension to variable is case-sensitive,as follows:
Other Internal Variables in System:
Start Announce:Select the voice should be played at the beginning of application before “Beep”;
Beep Play:Enable or disable the “Beep” of recording;
Max Duration:The maximum duration of recordings,the default value is 0,it means no limited;
Max Silence:After how long silence,the system will end the recording.The default is 0,means disabled this function;
End PressKey:You can end the recording via this presskey;
End Tip:Whether enable the reminding when record will get to the end of duration;
Max. Again Record:The maximum times of re-recording;
Remaining:How long from the end of recording,the “End Tip” will work. It is effective only when the “End Tip” is “Enable”;
Remind Type:It includes default and WebService. You should also fill the remind WS Addr.,Method,Param,and so on;
Remind Voice Path:The directory of reminding voice;
When you finished,click [Save] button,you can see the new data on this page.