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====== How to use work order in campaign module ====== ===== Config Work Order ===== * Create a work order, in Range, you need to select which agent group(s) could use (create or get involved) in this work order {{:en:how-to:work_order.png?768|}} ===== Config Campaign ===== * To use work order in a campaign, the campaign must use main table {{:en:how-to:campaign_main_table.png?768|}} {{:en:how-to:campaign_main_table_list.png?768|}} <note important>You can't change Customer Package when the campaign is created</note> * Bind the work order to a campaign call result {{:en:how-to:call_result_work_order.png?768|}} ===== Create Work Order in campaign popup ===== * In the campaign popup, select the call result which is bind to a work order, you can see a link to create the work order {{:en:how-to:complain_popup.png?768|}} {{:en:how-to:complain_popup_work_order.png?768|}}