This article is how to setting the astercc's MOH, you can reference as follows.
【Settings】: The system's MOH
【Reference】: Add a new MOH file
Click 【Add】 to set the new MOH file option, click Upload to add the new wav format to MOH file –> click Save and then click Reload. Make the settings effective.
Page related field item Description:
【MOH Name】:The MOH file's name.
【Identity】:Used to identify the distinction between MOH file.
【Team】:Select a team.
【File】:Select a voice file in the list of team voice files.
【Optinal Format】:This feature is not available, don't need to set it.
【Application】:This feature is not available, don't need to set it.
【Click to upload】:Used to upload new wav formatted music files to the system.
【Settings】: The queue's MOH
Look the【Reference】, if you need to add a new MOH file.
System WEB page 【Advanced】–>【Queues】–> Edit specific “Queue” –> “Basic” Double-click the “MOH” item, select the newly added music –> click Save and click The reload bar takes effect.
【Settings】: The ringgroup's MOH
Look the【Reference】, if you need to add a new MOH file.
System WEB page 【PBX】–> 【Ringgroups】–> Edit specific ring group –> Basic information And click the reload bar to make the settings take effect.
【Settings】: The device's CRBT
Look the【Reference】, if you need to add a new MOH file.
System Web page 【PBX】 → 【Devices】 → Edit specific extension → Advanced data Make the settings take effect.