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====== How to configure multiple servers for asterCC system ====== ===== Servers ===== * CTI(Asterisk)、Nginx：192.168.1.62 (External IP：110.249.148.246) * MySQL：192.168.1.60 * PHP server 1：192.168.1.61 * PHP server 2：192.168.1.70 <note> Before you start to config, please make sure all servers have same astercc version and modules</note> 1.Backup database on your CTI server. <code> mysqldump -uroot -pyour_password astercc10 > astercc_backup.sql </code> Copy the sql file to your MySQL(192.168.1.60) sever and do import: <code> mysql -uroot -pyour_passwordastercc10 < astercc_backup.sql </code> 2.set privileges on your MySQL server, to make sure you have mysql access on CTI and PHP servers Run the following commond on your mysql server mysql> <code> grant all privileges on astercc10.* to astercc@'192.168.1.%' identified by 'asterccpw'; </code> Now you are supposed to have mysql access from 192.168.1.* 3.update /etc/astercc.conf on the CTI,PHP1,PHP2 servers, section [database] and [statistics]: <code> [database] dbtype = mysql dbhost = 192.168.1.60 dbname = astercc10 dbport = 3306 username = astercc password = asterccpw prefix= cc10_ [statistics] ;on/off status = on dbtype = mysql dbhost = 192.168.1.60 dbname = astercc10 dbport = 3306 dbuser = astercc dbpassword = asterccpw prefix= cc10_ [system] ;if Cluster no,php,asterisk,all cluster = php </code> <note> For cluster option under system, choose what kind of cluster config you want to use</note> 4.update php database config /var/www/html/asterCC/app/config/database.php on your php servers class DATABASE_CONFIG { var $default = array( 'driver' => 'mysql', 'persistent' => false, 'host' => '192.168.1.60', 'login' => 'astercc', 'password' => 'asterccpw', 'database' => 'astercc10', 'prefix' => 'cc10_', 'encoding' => 'utf8', ); <note> You don't need to update $test</note> 5.Update firewall config file: /etc/sysconfig/iptables, then do service iptables restart On CTI(Nginx): <code> *filter :INPUT DROP [32888:6036616] :FORWARD DROP [0:0] :OUTPUT ACCEPT [38964:13133002] -A INPUT -p udp -m udp --dport 5060 -j ACCEPT -A INPUT -p udp -m udp --dport 4569 -j ACCEPT -A INPUT -p udp -m udp --dport 5036 -j ACCEPT -A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT -A INPUT -p udp -m udp --dport 2727 -j ACCEPT -A INPUT -p udp -m udp --dport 137:138 -j ACCEPT -A INPUT -p udp -m udp --dport 123 -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -p tcp -m tcp --dport 8081 -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -j ACCEPT -A INPUT -p tcp -m tcp --dport 21 -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -p tcp -m tcp --dport 139 -j ACCEPT -A INPUT -p tcp -m tcp --dport 389 -j ACCEPT -A INPUT -p tcp -m tcp --dport 445 -j ACCEPT -A INPUT -p tcp -m tcp --dport 5038 -j ACCEPT -A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT -A INPUT -s 127.0.0.1/32 -d 127.0.0.1/32 -j ACCEPT -A INPUT -m state --state ESTABLISHED -j ACCEPT COMMIT </code> On MySQL: <code> *filter :INPUT DROP [32888:6036616] :FORWARD DROP [0:0] :OUTPUT ACCEPT [38964:13133002] -A INPUT -p udp -m udp --dport 5060 -j ACCEPT -A INPUT -p udp -m udp --dport 4569 -j ACCEPT -A INPUT -p udp -m udp --dport 5036 -j ACCEPT -A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT -A INPUT -p udp -m udp --dport 2727 -j ACCEPT -A INPUT -p tcp -m tcp --dport 3306 -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -j ACCEPT -A INPUT -p tcp -m tcp --dport 21 -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -p udp -m udp --dport 161 -j ACCEPT -A INPUT -p tcp -m tcp --dport 161 -j ACCEPT -A INPUT -p udp -m udp --dport 162 -j ACCEPT -A INPUT -p tcp -m tcp --dport 162 -j ACCEPT -A INPUT -p icmp -m icmp --icmp-type 8 -j ACCEPT -A INPUT -s 127.0.0.1/32 -d 127.0.0.1/32 -j ACCEPT -A INPUT -m state --state ESTABLISHED -j ACCEPT COMMIT </code> On PHP1: <code> *filter :INPUT ACCEPT [32888:6036616] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [38964:13133002] -A INPUT -p udp -m udp --dport 5060 -j ACCEPT -A INPUT -p udp -m udp --dport 4569 -j ACCEPT -A INPUT -p udp -m udp --dport 5036 -j ACCEPT -A INPUT -p udp -m udp --dport 10000:20000 -j ACCEPT -A INPUT -p udp -m udp --dport 2727 -j ACCEPT -A INPUT -p tcp -m tcp --dport 9000 -j ACCEPT -A INPUT -p tcp -m tcp --dport 80 -j ACCEPT -A INPUT -p tcp -m tcp --dport 443 -j ACCEPT -A INPUT -p tcp -m tcp --dport 21 -j ACCEPT -A INPUT -p tcp -m tcp --dport 22 -j ACCEPT -A INPUT -p tcp -m tcp --dport 5038 -j ACCEPT COMMIT </code> On PHP2: same as PHP1 <note tip><code> Port usage: please open correct port on /etc/sysconfig/iptables 21：FTP 22：SSH 80：http, if you changed http port in nginx, please make sure you set this properly 123：NTP 137：udp samba 138：udp samba 139：tcp samba 389：tcp samba 445：tcp samba 901：tcp samba 161：SNMP的 162：SNMP-trap 443：https 2727：MGCP 3306：mysql 4569：IAX2 5036：IAX1 5038：Asterisk AMI 5060：sip 9000：php fpm 10000:20000：Asterisk rtp </code></note> 6.Install samba on your CTI and php servers <code> yum install samba </code> 7.Configure samba username and password, such as: sbu/123456， first: <code> useradd sbu </code> then, enter password when it prompts: <code> smbpasswd -a sbu </code> 8.Update samba configure file /etc/samba/smb.conf, append the following lines: on CTI server: <code> [ccastspool] path = /var/spool/asterisk comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccastetc] path = /etc/asterisk/ comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccastlib] path = /var/lib/asterisk/ comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccscripts] path = /opt/asterisk/scripts/astercc comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk </code> on PHP1 server: <code> [ccdata] path = /var/www/html/asterCC/data comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk [ccstatistics] path = /var/www/html/asterCC/statistics comment = Home Directories browseable = no writable = yes ; valid users = %S ; valid users = MYDOMAIN\%S create mask=777 directory mask = 777 force user = asterisk </code> 9.配置完成后，重启Samba 服务配置生效，执行命令： <code> service smb restart </code> 10.将samba的文件，相互挂载。(注：挂载之前，请先将本机要mount过来的代码进行备份。比如：在CTI机器上，需要mount PHP1机器上的ccdata 到CTI机器的 /var/www/html/asterCC/data 目录，那么需要在CTI机器上，将/var/www/html/asterCC/data 进行备份，备份过程此处不做详细讲述) CTI机器上，依次执行命令，进行挂载： <code> mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdate /var/www/html/asterCC/data mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics </code> PHP1机器上，依次执行命令，进行挂载： <code> mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk </code> PHP2机器上，依次执行命令，进行挂载： <code> mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc </code> 11.修改 /etc/php-fpm.d/www.conf 配置文件内容 CTI机器上： <code> [www] listen=127.0.0.1 listen.allowed_clients=127.0.0.1 </code> PHP1机器上： <code> [www] listen=192.168.1.61:9000 listen.allowed_clients=127.0.0.1,192.168.1.61,192.168.1.62 </code> PHP2机器上： <code> [www] listen=192.168.1.70:9000 listen.allowed_clients=127.0.0.1,192.168.1.70,192.168.1.62 </code> 12.修改/usr/local/nginx/conf/nginx.conf 配置文件 CTI机器上： 12-1：在http中添加以下内容： <code> http{ upstream myphp { #ip_hash; PHP负载均衡 server 192.168.1.61:9000 weight=2; server 192.168.1.70:9000 weight=2; } } </code> <note> 注：http中server内的listen xxxx default，是指的页面访问的端口号。 </note> 12-2：在location中前面位置添加以下内容，并将默认配置的fastcgi_pass 127.0.0.1:9000; 用#号注释掉： <code> location ~ .*\.(php|php5)?$ { #这个表示login和reload时，使用本机的PHP服务，因此CTI的php-fpm服务是开启的，而且开机自启动 set $target myphp; if ($request_uri ~* login) { set $target 127.0.0.1:9000; } if ($request_uri ~* reloadConf) { set $target 127.0.0.1:9000; } fastcgi_pass $target; #fastcgi_pass 127.0.0.1:9000; } </code> <note> 注：PHP1与PHP2机器上，这些配置都不用管，因为PHP1和PHP2上不使用nginx服务，默认fastcgi_pass 均为 127.0.0.1:9000; 如果只使用1台服务器(如:PHP1)运行PHP服务，而不使用PHP负载均衡，那么，CTI中不需要添加任何的内容。并且，location中第一句set $target myphp; 内容也需要修改成PHP1的地址加端口，即：set $target 192.168.1.61:9000; </note> 13.授权相关文件的共用 CTI机器上： 13-1：先拷贝到mount的目录： <code> cp -Rp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/statistics/agentsxindesk.ctp </code> 再执行： <code> ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp </code> 13-2：拷贝： <code> cp -Rp /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/statistics/database.php </code> 再执行： <code> ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php </code> 13-3：/opt/asterisk/scripts/astercc/identity.astercc 文件，不用做任何操作，但要保证该文件，是最开始CTI机器上mount前备份过的文件。 13-4：/opt/asterisk/scripts/astercc/license.astercc文件， 不用做任何操作，但要保证该文件，是最开始CTI机器上mount前备份过的文件。 13-5：拷贝： <code> cp -Rp /usr/local/conf/hcdesk.conf /opt/asterisk/scripts/astercc/hcdesk.conf </code> 再执行： <code> ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf </code> 13-6：拷贝： <code> cp -Rp /etc/astercc.conf /opt/asterisk/scripts/astercc/astercc.conf </code> 再执行： <code> ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf </code> PHP1机器上： 13-7：将本机的agentsxindesk.ctp文件备份成agentsxindesk.ctp.bak 备份： <code> mv /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp.bak </code> 再执行： <code> ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp </code> 13-8：备份： <code> mv /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/app/config/database.php.bak </code> 再执行： <code> ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php </code> 13-9：将本机的hcdesk.conf文件备份成hcdesk.conf.bak 备份： <code> mv /usr/local/conf/hcdesk.conf /usr/local/conf/hcdesk.conf.bak </code> 再执行： <code> ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf </code> 13-10：将本机的astercc.conf文件备份成astercc.conf.bak 备份： <code> mv /etc/astercc.conf /etc/astercc.conf.bak </code> 再执行： <code> ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf </code> PHP2机器上： 13-11：将本机的agentsxindesk.ctp文件备份成agentsxindesk.ctp.bak 备份： <code> mv /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp.bak </code> 再执行： <code> ln -s /var/www/html/asterCC/statistics/agentsxindesk.ctp /var/www/html/asterCC/app/views/agents/agentsxindesk.ctp </code> 13-12：备份： <code> mv /var/www/html/asterCC/app/config/database.php /var/www/html/asterCC/app/config/database.php.bak </code> 再执行： <code> ln -s /var/www/html/asterCC/statistics/database.php /var/www/html/asterCC/app/config/database.php </code> 13-13：将本机的hcdesk.conf文件备份成hcdesk.conf.bak 备份： <code> mv /usr/local/conf/hcdesk.conf /usr/local/conf/hcdesk.conf.bak </code> 再执行： <code> ln -s /opt/asterisk/scripts/astercc/hcdesk.conf /usr/local/conf/hcdesk.conf </code> 13-14：将本机的astercc.conf文件备份成astercc.conf.bak 备份： <code> mv /etc/astercc.conf /etc/astercc.conf.bak </code> 再执行： <code> ln -s /opt/asterisk/scripts/astercc/astercc.conf /etc/astercc.conf </code> 14.修改一些文件的内容 CTI机器上： /etc/asterisk/manager.conf 文件中，在文件最后面，添加所在网段的信息如下，然后保存退出，执行命令： <code> asterisk -rx "manager reload" </code> <code> [astercc] secret = asterccsecret deny=0.0.0.0/0.0.0.0 permit=127.0.0.1/255.255.255.0 permit=192.168.1.0/255.255.255.0 read = system,call,agent write = system,call,agent,user,config,command,reporting,originate </code> /etc/astercc.conf 文件中，[asterisk]标签下，server填写CTI的IP <code> [asterisk] server = 192.168.1.62 port = 5038 username = astercc secret = asterccsecret </code> 15.注意/etc/asterisk 的权限，asterisk:asterisk 16.crontab文件内容，执行：crontab -e 进行对其内容的编辑。crontab 中监测启动的程序，互补即可，不要有重复运行的。 CTI： <code> 30 12 * * * /opt/asterisk/scripts/astercc/processmonitors -d 30 20 * * * /opt/asterisk/scripts/astercc/processmonitors -d 30 23 * * * /opt/asterisk/scripts/astercc/processmonitors -d * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccdelete >/dev/null 2>&1 10 2 * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app nighttask >/dev/null 2>&1 10 0 * * * /opt/asterisk/scripts/astercc/agent_report -d 20 0 * * * /opt/asterisk/scripts/astercc/agentgroup_report -d </code> MySQL： 全删除，不需要执行任何程序。 PHP1 和 PHP2，两台机器需要根据配置和负载来划分执行哪些脚本，两台机器不要都执行，做到互补以下脚本即可： <code> * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app checkonline >/dev/null 2>&1 * 2 * * * /opt/asterisk/scripts/astercc/astcc_backup.sh >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app monitortar >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app backupmonitor >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app export >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccimport >/dev/null 2>&1 */5 * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app calculate >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app mailman >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app campaignpackgetask >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app blacklistfilter >/dev/null 2>&1 * * * * * /var/www/html/asterCC/cake/console/cake -app /var/www/html/asterCC/app asterccfilter >/dev/null 2>&1 * * * * * /opt/asterisk/scripts/astercc/astcc_historydata -d </code> 17.mount 挂载的检测，需要添加到crontab中。 CTI： <code> */5 * * * * dfccdata=`df |grep ccdata`; [ "X${dfccdata}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data`; */5 * * * * dfccstatistics=`df |grep ccstatistics`; [ "X${dfccstatistics}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics`; </code> PHP1： <code> */5 * * * * dfccastspool=`df |grep ccastspool`; [ "X${dfccastspool}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk/`; */5 * * * * dfastetc=`df |grep etc/asterisk`; [ "X${dfastetc}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk/`; */5 * * * * dfccastlib=`df |grep ccastlib`; [ "X${dfccastlib}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk/`; */5 * * * * dfccscripts=`df |grep ccscripts`; [ "X${dfccscripts}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc/`; </code> PHP2： <code> */5 * * * * dfccdata=`df |grep ccdata`; [ "X${dfccdata}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccdata /var/www/html/asterCC/data`; */5 * * * * dfccstatistics=`df |grep ccstatistics`; [ "X${dfccstatistics}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.61/ccstatistics /var/www/html/asterCC/statistics`; */5 * * * * dfccastspool=`df |grep ccastspool`; [ "X${dfccastspool}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastspool /var/spool/asterisk/`; */5 * * * * dfastetc=`df |grep etc/asterisk`; [ "X${dfastetc}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastetc /etc/asterisk/`; */5 * * * * dfccastlib=`df |grep ccastlib`; [ "X${dfccastlib}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccastlib /var/lib/asterisk/`; */5 * * * * dfccscripts=`df |grep ccscripts`; [ "X${dfccscripts}" = "X" ] && `mount -t cifs -o username=sbu,password=123456 //192.168.1.62/ccscripts /opt/asterisk/scripts/astercc/`; </code> 18. At last, On CTI server: <code> /opt/asterisk/scripts/astercc/asterccc --RNI </code> On PHP1: <code> /opt/asterisk/scripts/astercc/asterccc --ADI </code> on PHP2: <code> /opt/asterisk/scripts/astercc/asterccc --ADI </code> If everything is good, you will see 001 on CTI server, 002 on PHP1, 003 on PHP2, after license is issued, run service asterccd restart on CTI server.