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====== How to Assign the Trunk to Campaign ====== <note tip>Trunk is a route connecting the local telephone network and other telephone network(mainly the traditionl PSTN network or other IP PBX system).</note> ===== Set the Trunk in Team ===== If the team has one trunk only,you just need change it in teams,as follows： {{:en:faq:assign_trunk_to_campaign01.png?750|}} ===== Set the Trunk in Account Groups ===== <note>The campaign need bind to a agent group,at the same time,agent has one account belongs to himself.</note> For example:There are 5 accounts in team named "test_team",the accounts' name from astercc0 to astercc4.The team uses a trunk group named " trunkgroup01",and there are 3 trunks in it,these are trunk01,trunk02 and trunk03.Now,we will assign a special trunk(e.g.：trunk01) or trunk group to campaign,what should we do？ ==== Add the agents' accounts to a account group ==== e.g.：If we want to use trunk01 dial out when as agent01 or agent02,we should add astercc0 and astercc1 to account_group01,as follows: {{:en:faq:assign_trunk_to_campaign02.png?750|}} ==== Assign trunk(or trunk group) to the account group ==== Then，we should bind trunk named "trunk01" to the account group,as follows: {{:en:faq:assign_trunk_to_campaign03.png?750|}} ===== How to assign the trunk to 设置预拨号时使用的中继 ===== 如果外呼营销任务使用"预拨号"，则通过指定预拨号的账户，来指定使用哪个中继进行外呼营销。需要选择使用中继01账号组内的账户，如：astercc0或者astercc1，如下图： {{:en:faq:assign_trunk_to_campaign04.png?750|}}