APIs

This document is for users who want to develop a system for asterCC or integrate asterCC with with third-party system.

It provides three kinds of APIs to communicate between asterCC and your system.

The WebService embedded in astercc will response for the third-party application, call the appropriate action to finish the request, and send feedback messages. WebService API includes method to change agent status changes and control calls.

asterCC will parse http request, finish the job, then return the result. HTTP API could be used for agent control and call control.

System will push call event of a specific agent to client (Browser most time)

• Language Codes
• Return Messages