en
zhtransfer to IVR
- function:
agentToIvr (orgidentity,usertype,user,pwdtype,password,ivrexten,ivrflow,transfer)
- Description:
transfer to IVR
- Parameters:
| Params | Type | Description |
|---|---|---|
| orgidentity | String | team identity string |
| usertype | String | agent / account |
| user | String | agent No. / username |
| pwdtype | String | password type: plaintext/md5 |
| password | String | password |
| ivrexten | String | IVR exten number |
| ivrflow | String | IVR flow, to simulate user input, use - as separator if you have multiple flow, such as 1-2-5 means customer press 1 in 1st flow, 2 in 2nd and 5 in 3rd |
| transfer | String | IVR transfer mode: 0 release transfer, 1 hold transfer |
- Return Format：
|Retuen|code|Retuen|message
- Type of the Return Value: String
- Return values：
| Value | Description |
|---|---|
|Retuen|1|Retuen|message | |Retuen|succeed|Retuen|message |
|Retuen|2|Retuen|message | |Retuen|failed|Retuen|message |
