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====== Agent group (queue) Pause/Unpause ====== *Function: <code>EVENT=QUEUEPAUSE&type=type&usertype=usertype&user=user&orgidentity=orgidentity&pause_reason=pause_reason&pwdtype=pwdtype&password=password&dnd=dnd</code> *Description: <code>Pause/Unpause the agent (only when he is login)</code> *Parameters: ^ Params ^ Type ^ Description ^ |type |String |1(Pause)/2(Unpause)| |usertype |String|agent / account| |user|String|Agent No. or Username| |orgidentity|String|The identity string of the team| |pwdtype|String|Password Type: plaintext/MD5| |password|String|password| |pause_reason|String|Put a pause reason when it’s for pause. Use the following string, if you need statistics training / meeting / leave / lunch / rest / other| * 如需统计各种暂停原因时长，请选择填写以下暂停原因： * training(培训) * meeting(会议) * leave(请假) * lunch(午休) * rest(小休) * other(其它) *Return Format: <code>|Return|code|Return|message</code> *Type of the Return Value: String *Return Values: ^ Value ^ Description ^ |<code>|Return|1|Return|message</code>|<code>Succeeded||Messages</code>| |<code>|Return|2|Return|message</code>|<code>Failed||Messages</code>|