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====== Agents Group Stauts ====== *Function: <code>agentgroupStatus(orgidentity,usertype,user, pwdtype,password,agent_group_id,agenttype)</code> *Description: <code>Agent Group admin could get the status of the agents in his group</code> *Parameters: ^Params ^Type ^Description ^ |orgidentity|String|The identity string of the team| |usertype|String|agent / account| |user|String|Agent No. or Username| |pwdtype|String|Use plaintext or md5 password for agent or account| |password|String|password| |agent_group_id|String|id of the agent group| |agenttype|String|login(only check agents who is login) / all (all agents in the agent group)| *Return Format: <code>|Return|code|Return|message</code> *Type of the Return Value: String *Return Values: ^Return ^Description ^ |<code>|Return|1|Return|message|Return|status</code>|<code>Succeeded||Messages||Status String</code>| |<code>|Return|2|Return|message</code>|<code>Failed||Messages</code>| Status String contains the status of one or several agents, each status will end with || for one agent: agent no,agent id,status|| for several agents: agentno1-agentid1,status1||agentno2-agentid2,status2||…..agentnoN-agentidN,statusN|| Status: idle, ringing, busy, in use(agent have hangup, but the conversation is not, like caller is talking to a consult, but agent is free to make call), pause,logout