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====== Call Consult ====== *Function: <code>consult(targetdn, agentgroupid, consulttype, agentuniqueid, calleruniqueid, pwdtype, password, usertype, user, orgidentity)</code> *Description: <code>When agent in a call or in a conference, make a call to a new party, when it’s answered, agent will talk to new party, the old party will be held(MOH) or stay in conference</code> *Parameters: ^ Params ^ Type ^ Description ^ |targetdn|String|Agent No. (internal consult) or phone number (external consult)| |agentgroupid|String|agent group id when it’s a internal consult, put 0 if it’s a external consult| |consulttype|String|internal / external| |agentuniqueid|String|agent uniqueid of the agent| |calleruniqueid|String|uniqueid of the caller| |pwdtype|String|Use plaintext or md5 password for agent or account| |password|String|password| |usertype|String|agent / account| |user|String|Agent No. or Username| |orgidentity|String|The identity string of the team| *Return Format: <code>|Return|code|Return|message<code> *Type of the Return Value: String *Return Values: ^ Value ^ Description ^ |<code>|Return|1|Return|message</code>|<code>Succeeded||Messages</code>| |<code>|Return|2|Return|message</code>|<code>Failed||Messages</code>|