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====== Orignate Call ====== *Function: <code>makeCall(targetdn, targettype, agentgroupid, usertype, user, orgidentity, pwdtype,password, modeltype, model_id, userdata)</code> *Description: Orignate a call *Parameters: ^ Params ^ Type ^ Description ^ |targetdn|String|Agent No. ( if it’s a internal call, and they must belong to same team) or put phone number if it’s an external call| |targettype|String|exter (external call) / inner (internal call)| |agentgroupid|String|id of the agent group| |usertype|String|agent / account| |user|String|Agent No. or Username| |orgidentity|String|The identity string of the team| |pwdtype|String|Use plaintext or md5 password for agent or account| |password|String|password| |modeltype|String|BusinessApp / Campaign / Virtualcustomer / Customerservice| |model_id|String|id of the model which you want to originate the call for| |userdata|String|user data, only valid when modeltype= Campaign, say you put “customer_id=109&pwd=asdfg” here, when you receive the call events, you will get userdata=’ customer_id=109&pwd=asdfg’| |agentexten|String|不是必填项,此参数可以在拨号前修改坐席当前使用的分机。| |callerid|String|不是必填项,主叫显示号码,送显号码,透传号码。| |callername|String|不是必填项,主叫显示名称,送显名称,透传名称。| |trunkidentity|String|不是必填项,中继标识,选择此中继线路进行呼出。| |cidtype|String|不是必填项(0/1/2),0使用api传来的callerid;1使用中继的callerid;2使用分机设置的callerid;| *Return Format: <code>|Return|code|Return|message</code> *Type of the Return Value: String *Return Values: ^ Value ^ Description ^ |<code>|Return|1|Return|message</code>|<code>Succeeded||Messages</code>| |<code>|Return|2|Return|message</code>|<code>Failed||Messages</code>|

en/custom_development_guide/apis/webservice/call.1473234216.txt.gz · Last modified: 2017/12/12 03:11 (external edit)
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