makeCallCJI(targetdn, targettype, agentgroupid, usertype, user, orgidentity, pwdtype, password, modeltype, model_id, userdata, callbackFuc, agentexten, callerid, callername, trunkidentity, cidtype)
Orignate a call
| Params | Type | Description |
|---|---|---|
| targetdn | String | Agent No. ( if it’s a internal call, and they must belong to same team) or put phone number if it’s an external call |
| targettype | String | exter (external call) / inner (internal call) |
| agentgroupid | String | id of the agent group |
| usertype | String | agent / account |
| user | String | Agent No. or Username |
| orgidentity | String | The identity string of the team |
| pwdtype | String | Use plaintext or md5 password for agent or account |
| password | String | password |
| modeltype | String | BusinessApp / Campaign / Virtualcustomer / Customerservice |
| model_id | String | id of the model which you want to originate the call for |
| userdata | String | user data, only valid when modeltype= Campaign, say you put “customer_id=109&pwd=asdfg” here, when you receive the call events, you will get userdata=’customer_id=109&pwd=asdfg’ |
| callbackFuc | String | callback function |
| agentexten | String | optional, if you put this, system will bind the exten to agent before dial |
| callerid | String | optional, callerId number |
| callername | String | optional, callerId name |
| trunkidentity | String | optional, server will use this trunk to dial if you put trunk identity string |
| cidtype | String | optional, 0 means use callerId above, 1 means use trunk callerId, 2 means use device callerId |
{code:code,message:message}
| Value | Description |
|---|---|
{code:1,message:message}
| {code:Succeed,message:Messages}
|
{code:2,message:message}
| {code:Failed,message:Messages}
|