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====== Agent Status ====== *Reques String: <code>EVENT=AGENTSTATUS&orgidentity=orgidentity&usertype=usertype&user=user&pwdtype=pwdtype&password=password</code> *Description: <code>Get agent status</code> *Parameters: ^Params ^Type ^Description ^ |EVENT|String|AGENTSTATUS| |orgidentity|String|The identity string of the team| |usertype|String|agent / account| |user|String|Agent No. or Username| |pwdtype|String|Use plaintext or md5 password for agent or account| |password|String|password| |agent_group_id|String|坐席组的id| |status|String|<code>获取相应状态的坐席列表(all,idle,busy,ring,pause,acw,login,logout)，多个状态用逗号分割，如：idle,busy * all 获取组内所有坐席的状态 * idle 获取组内空闲坐席 * busy 获取组内通话坐席 * ring 获取组内振铃坐席 * pause获取组内暂停坐席 * acw 获取组内话后坐席 * login获取组内签入坐席 * logout 获取组内签出坐席 </code>| *Return Format: <code>|Return|code|Return|message|Return|status</code> *Type of the Return Value: String *Return Values: ^Value ^Description ^ |<code>|Return|1|Return|message|Return|status</code>|<code>Succeeded||Messages||Status String(when agent belongs to several agent group, it will use comma as separator)</code>| |<code>|Return|2|Return|message</code>|<code>Failed||Messages</code>| *format of statusstring:agentgroupid1-status1,agentgroupid2-status2,…... agentgroupidn-statusn,