en
zhGet the status of all agent in team
- Reques String:
EVENT=TeamStatus&orgidentity=orgidentity&usertype=usertype&user=user&pwdtype=pwdtype&password=password&status=status
- Description:
Get agent stat(current status, how long current status last, idle time, busy duration)
- Parameters:
| Params | Type | Description |
|---|---|---|
| EVENT | String | TeamStatus |
| orgidentity | String | team identity string |
| usertype | String | agent / account |
| user | String | agent No. / username |
| pwdtype | String | password type: plaintext/md5 |
| password | String | password |
| status | String | Get a list of agent in the corresponding state(all,idle,busy,ring,pause,acw,login,logout),Multiple states are separated by commas,ex:idle,busy
* all get the status of all agent
* idle get the idle agent
* busy get the call agent
* ring get the ring agent
* pause get the pause agent
* acw get the acw agent
* login get the login agent
* logout get the logout agent
|
- Return Format：
|Retuen|code|Retuen|message
- Type of the Return Value:JSON
- Return Values：
| Value | Description |
|---|---|
|Retuen|1|Retuen|message | |Retuen|succeed|Retuen|message message is current agent stat: agent No.:current status,agent No.:current status ex: |Retuen|1|Retuen|1005: idle,1006:ring |
|Retuen|2|Retuen|message | |Retuen|failed|Retuen|message |
