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====== Agent group (queue) login/logout ====== *Reques String: <code>EVENT=QUEUE&type=type&usertype=usertype&user=user&orgidentity=orgidentity&list=list&pwdtype=pwdtype&password=password&deviceexten=deviceexten&pushevent=pushevent</code> *Description: <code>Agent login for one or several agents group</code> *Parameters: ^Params ^Type ^Description ^ |EVENT|String|QUEUE| |type|String|1(login) / 2(logout)| |usertype|String|agent / account| |user|String|Agent No. or Username| |orgidentity|String|The identity string of the team| |list|String|Put a string combine with agentgroup id, end with a comma, if you don’t put the list, it will login/logout from all agent group the agent belongs to| |pwdtype|String|Password Type: plaintext/MD5| |password|String|Use plaintext or md5 password for agent or account| |deviceexten|String|Do not need to fill in. After checking in, use this extension at your desk| |pushevent|String|If need send a agent event, yes / no(default)| <code>A valid list format example: agentgroupid1,agentgroupid2,......agentgroupidn,</code> *Return Format: <code>|Return|code|Return|message</code> *Type of the Return Value: String *Return Values: ^Value ^Description ^ |<code>|Return|1|Return|message</code>|<code>|Return|Successful seating group|Return|Messages:group id: results of enforcement|Retuen|1|Retuen|1:success,2:NotChecked</code>| |<code>|Return|2|Return|message</code>|<code>|Return|Failed|Return|Messages</code>| |<code>|Return|3|Return|message</code>|<code>|Return|Failed|Return|Messages:group id: results of enforcement|Retuen|3|Retuen|1:NotChecked,2:NotFoundGroup</code>| Messages: * **success** checkin/check out success * **CheckedIn** Already checked in * **NotInGroup** Agent doesn't belong to the group * **NotFoundGroup** Agent group doesn't exist * **NotChecked** Agent is not checked in