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New Features
Support for Rocky Linux 9.x
Support for PHP 7.4
Password-protected Redis connections
Added Redis schema caching
Added the ability to block outgoing calls for suspended agent extensions
Added a label field to the dnclist function, which is now displayed in the campaign page options
Modified the date format and list display in the dnclist function
Added an automatic reload countdown when an agent receives an agent group reload notification (the countdown duration is passed in the event);
Modifications to the agent group's automatic call termination parameters trigger a reload of the queue configuration file.
Login will be blocked after a certain number of incorrect login passwords.
Added agent group and outbound call task filtering features to the outbound call summary.
Replaced the HTML5 player for announcements and voicemails.
Supports separate storage of two-channel WAV files.
Importing group messages is now possible for non-admin users.
Added group polling.
Added a voice prompt when calling an external line from the IVR.
Importing supports .XLSX files.
Bug Fixes
Resolved an issue where hidden numbers could not be deleted when deleting from the blacklist.
Fixed a bug in the AGI DNClist that was case-insensitive.
Fixed a memory overflow issue caused by excessive blacklist account data.
Exporting recordings: Optimized an issue where MySQL could not connect to update data status when the file size was too large and the package took too long.
Fixed the SQL query conditions for campaign_dncs in AGI.
Fixed the SQL conditions for inbound account lookup in AGI.
Fixed an issue where outbound agent call transfers to the IVR were disconnected.
Fixed a problem where the bind_phone table creation failed due to a long tablename field length.
Fixed an issue where transferred calls could not be hung up. * Resolved user permission issues for sub-CDR teams
Improved statistical data tolerance when pause_reason is empty
Improved knowledge base attachment display
Resolved an issue where outbound transfers wouldn't enter the scoring process
Pre-dial polling: Calling an
API to check the target number
Fixed an issue with authorization failures caused by insufficient disk space
Fixed an issue with displaying customer name for inbound customer service calls
Added quality inspection range parameters and resolved recording playback issues
Fixed an issue where non-administrators couldn't edit work hours
Fixed an issue where multiple events in high-end Nginx HTTP Push did not have \r\n characters in them
Fixed an issue where status values were incorrect when adding relay group rules