Roles Manage
Role is a collection of different privileges, we will assign different privilegesto different roles so that we can manage user easily
By default, system provides 4 roles
Applicable to systemadmin (has all privileges and it's not editable)
Applicable to agent group admin
Applicable to agent
Applicable to Quality inspecto
Add a role
Click <Add> to create a new role
mandatory fields
Click privilege to set privilege to the role, the range of the privilege here can only affect on his user type, for system, team or user himself
Optional
Edit a role
Double click the record, you can edit the role:
Click <Privilege Setting>, you can change the privilege of the role
Click the bold font, you can hide or show functions for each modules