Table of Contents
How to Setup Recording
Recording can be sited in four places，there are Teams、Users、Agents and Devices
Agents' calls recording
- Agents' calls means the conversation started or accepted by agents.In asterCC，all of agent's calls could be monitor force automatically，needn't to site manually.
Devices' calls recording
- Devices' Recording
- We can site the devices recording function “Enable” or “Disable”
Users' calls recording
- Users' force monitoring:
- We can site recording function of all devices belong this account to be “Enable” or “Disable”
Teams' calls recording
- Teams' force monitoring:
- We can site recording function of all devices belong this team to be “Enable” or “Disable”
