Agents Group Stauts

agentgroupStatus(orgidentity, usertype, user, pwdtype, password, agent_group_id,status)

Agent Group admin could get the status of the agents in his group

Params Type Description
orgidentityStringThe identity string of the team
usertypeStringagent / account
userStringAgent No. or Username
pwdtypeStringUse plaintext or md5 password for agent or account
passwordStringpassword
agent_group_idStringid of the agent group
statusString
Get a list of agent in the corresponding state(all,idle,busy,ring,pause,acw,login,logout),Multiple states are separated by commas,ex:idle,busy
    * all  get the status of all agent in group
    * idle  get the idle agent in group
    * busy  get the call agent in group
    * ring  get the ring agent in group
    * pause  get the pause agent in group
    * acw  get the acw agent in group
    * login  get the login agent in group
    * logout  get the logout agent in group

|Retuen|code|Retuen|message

Return Description
|Retuen|1|Retuen|message
|Retuen|succeed|Retuen|message
Message is the current status of each agent ex:
|Retuen|1|Retuen|1005: idle,1006:ring
|Return|2|Return|message
Failed||Messages