Agent group (queue) login/logout

EVENT=QUEUE&type=type&usertype=usertype&user=user&orgidentity=orgidentity&list=list&pwdtype=pwdtype&password=password&deviceexten=deviceexten&pushevent=pushevent

Agent login for one or several agents group

Params Type Description
EVENTStringQUEUE
typeString1(login) / 2(logout)
usertypeStringagent / account
userStringAgent No. or Username
orgidentityStringThe identity string of the team
listStringPut a string combine with agentgroup id, end with a comma, if you don’t put the list, it will login/logout from all agent group the agent belongs to
pwdtypeStringPassword Type: plaintext/MD5
passwordStringUse plaintext or md5 password for agent or account
deviceextenStringDo not need to fill in. After checking in, use this extension at your desk
pusheventStringIf need send a agent event, yes / no(default)

A valid list format example: agentgroupid1,agentgroupid2,......agentgroupidn,

|Retuen|code|Retuen|message

Value Description
|Retuen|1|Retuen|message
|Retuen|Successful seating group|Retuen|Messages:group id: results of enforcement|Retuen|1|Retuen|1:success,2:NotChecked
|Retuen|2|Retuen|message
|Retuen|Failed|Retuen|Messages
|Retuen|3|Retuen|message
|Retuen|Failed|Retuen|Messages:group id: results of enforcement|Retuen|3|Retuen|1:NotChecked,2:NotFoundGroup

Messages: