• [ Account statement ] → “Add” → “Adjust Credit”, add new payment “CMB”、“CCB”、“Alipay”、“Cash”、“Wechat”、“Other”.

• [ Sub cdrs ] → “Sub cdrs” page, used to check sub CDRs such as consult, transfer etc.

• [ trunks ] → “Trunk” you can clone a trunk now (include all routes related).

• [ Queues ] → Add new strategy “rrordered”.

• According to contact list, you can set if to mute the party automatically.

• [ Live monitoe ] → Added a new column “Start at”, to mark the start time of the current agent status.

• Use cookies to save team and agent group you selected.

• [ Dialer ] → Recyclable column will follow background settings.

• [ Dialer ] → All you to dial multiple numbers for each customer.

• When you define a work order, you can define related dropdown menu.

• Automaticly refresh workorder list after saving work order

• Added a new custom field “link” which you can use to popup a custom url such as google map：

then in agent portal, agent could open google map with address

for more details please check How to use customized link to integrate with 3rd party system

• When you use DID group in inbound route, if you delete the DID group, you can't open that route

• Datetime plugin was missing in Campaign, Manual assign window

• Sent messages was visable for all team admins

• Missed calls in customer service module, “Data could not be … ” prompt when you try to add a new work order

• Callerid was hidden when you selected in queue。

• Callerid wssn't hidden in calendar even you selected hide contact

• Browser keep refreshing if you did a search in dialoutinterface and click last page.

• datamover exit if you have special characters in callerid