The QC Rate is not limited from 1 to 5 any more.

Add the “Yesterday” quick button on the Agent Details page.

Add the function which shell exporting for IVR Details.

Add the Regional Report page under statistics modules.

To avoid misunderstanding，the “OK” button changes to “Save Auto Assign Plan” button on the assigning page under Campaigns module.

The default distribution style of customers assgining is “by all noassign”.

The SMS server can be set up by Team.

Add function which hugup the ringing agents when there's no idle agent in queue.There is the function switch under [Campaign]→[Campaign Management]→[Predictive Dialer]→[Hangup Ring When No Idle].

Under the device model，the retrieval time of call-parking modified from 12 seconds to 300 seconds.

Add the Agent Group field on [Customer Service]→[Missed Calls] page.

The system will stop the manually dialing if there are erroneous dialing. Add a Continue Dialing button when submit duplicate applications for dial-out.It could remove the data has been dialed before，and insert a new dialing request.

Add the Select All checkbox function，under [Message]→[Notices]→[Add] directory，you can select all recipients.

The format of Contact's Hiding. Now it will be hidden 5th-8th digits from right, if it less than 5, hide all the numbers.

Repaired the bug which failure of recording generation when the Rec Condition is “All” and use the device model.

Repaired the bug that can't saved the Role twice after you don't select the required content first on [User]→[Roles]→[Add] page.

Repaired the limit of Device Detail length on [PBX]→[Devices] page.

Repaired the bug that can't edit again after saved when CIDNum has several NULL on [PBX]→[Trunks] page.

Repaired the fields are vary with export format(.csv or .xls) on the [CDRs] page.

Repaired the bug that “End” can't be modified when we add the WorkTime on [Advanced]→[Worktimes] page

Repaired the bug if you download the image or PDF， it will popup “select agent group” although you have selected the agents and “All Group Accumulation” on the [Agent Graph] page.

Repaired the bug that will delete other all datas of campaign used Main table, when you delete the datas after searching by “Updated” field on [Campaign]→[Customers] page.

Repaired the exporting bug that it can't download the file when there are several blanks in exporting file name.

Repaired the fields lack in export file on [Call Events].

Repaired the default privilige bug of Role type is “Account”, the dialer's page selected default, it should be controled by Roles.

Repaired the bug that it can't recycle the data immediately via setting “Schedule” time to 0000-00-00 00:00 on [Dialer]→[Dialer]→[Recycle] page.

Repaired the bug when you export the datas by .csv format on [Customer Service]→[CDR].

Repaired the bug that the Storage Management module can't be deleted along with uninstallation of E-Commerce module.

If the Name of customer contact information is NULL. The label name will quote the first field in [Campaign]→[Campaigns]→[Basic]→[Agent Fields]. Repaired the bug that not hide the phone number although set the “Hiding contact info.” to “Yes” when set phone1 to the first field in [Agent Fields].

Repaired the bug that accounts can't be listed after selected account group by administrator on [Message]→[Notices]→[Add] page of agent work interface.

On [Dialer]→[Dialer Noanswer Cause] page，repaired the bug that can't find the campaigns under current team when “Purview” is “Team” on [User]→[Roles]→[Privileges Setting]→[Dialer]→[Dialer Noanswer Cause].

Repaired the display bug that when using the IE(version 8 9 10) browser，it always displayed “NAN” on status label.

Modify the automatic dialing countdown always start from 60 seconds after every pause.

Repaired the memory overflow problem of http push module.

Fixed the bug that timing file task can't be synthesised in time.

Repaired the bug that missing of Customer Service when we initial the demo of asterCC system.