====== System Realtime Monitor======
Realtime Monitor of the call center to help managers and operators to better understand the system running situation, find problems, asterCC commercial call center system provides a full range of monitoring functions

===== Agent Work Status =====
  * In this page, the system provides a real-time & automatically updated table for reference, Click [[en:module_manual:realtime]] -> [[en:module_manual:realtime:Live Monitor]]
  * System will list all check-in agents, the agent status include:
    * Idle
    * Ringing
    * Talking
    * ACW(After Call Work)
    * Additional Call (such as in conference, consult)
  * As system administrator, team administrator or any other accounts which have the priviledge, they can see all agents status in agent group
  * As a group admin of one agent group, they can see the status of his group from agent portal page
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===== Trunk Usage =====
  * The trunk usage page provides all calls detail in each trunk, Click [[en:module_manual:realtime]] -> [[en:module_manual:realtime:live_trunk]]

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===== Current Agents =====
  * The system supports multi-browser login through the page, you can see detailed information about the agents on line, Click [[en:module_manual:realtime]] -> [[en:module_manual:realtime:agents]]

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===== Current Accounts =====
  * Same as above, the page you can see the logged-on user information, Click [[en:module_manual:realtime]] -> [[en:module_manual:realtime:accounts]]

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===== System Usage =====

  * This page provides the current system usage status, Click [[en:module_manual:realtime]] -> [[en:module_manual:realtime:Usages]]

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