====== How to use work order in campaign module ======
===== Config Work Order =====
  * Create a work order, in Range, you need to select which agent group(s) could use (create or get involved) in this work order

{{:en:how-to:work_order.png?768|}}

===== Config Campaign =====
  * To use work order in a campaign, the campaign must use main table

{{:en:how-to:campaign_main_table.png?768|}}

{{:en:how-to:campaign_main_table_list.png?768|}}

<note important>You can't change Customer Package when the campaign is created</note>

  * Bind the work order to a campaign call result

{{:en:how-to:call_result_work_order.png?768|}}

===== Create Work Order in campaign popup =====
  * In the campaign popup, select the call result which is bind to a work order, you can see a link to create the work order
{{:en:how-to:complain_popup.png?768|}}

{{:en:how-to:complain_popup_work_order.png?768|}}

===== Create Work Order as group admin =====
  * If agent is group admin, he can go to Group Work Order to create one

{{:en:how-to:create_work_order.png?768|}}