====== How to Config E-Commerce In A Campaign ====== ===== Module Installation ===== *go to [System Modules], find E-Commerce module Module Installation,plase refer to [[:en:module_manual:system_modules:module_installation]] After the module is installed, you need to build an e-commerce solution,put the products is integrated into a unit for agent to sale. ===== Create E-Commerce ===== *go to [E-Commerce] → [E-Commerce], click [Add].We can create different type of E-Commerce by need; {{:en:module_manual:e_commerce:ecommerce_add.jpg?768|Add E-Commerce}} ===== Create Products For E-Commerce ===== *go to [E-Commerce] → [Products], choose the select on the top of page,choose one E-Commerce,then click [Add],add product for this E-Commerce {{:en:module_manual:e_commerce:product_add.jpg?768|Add Product}} As shown picture above,add product for testCommerce The parameter on the add page,please refer to [[:en:module_manual:e_commerce:product]] If you need to add more,pleas repeat this setup. ===== Bind E-Commerce For Campaign ===== On the campaign page.Whether add or edit the campaign,it can select the E-Commerce for current campaign to bind {{:en:how-to:campaign_bind_ecommerce.jpg?600|Bind E-Commerce For Campaign}} After binded the E-Commerce,so you can see the E-Commerce part on the customer Pop page with this E-Commerce ===== Customer Popup Page On The Agent Work Page ===== Use agent's account to login the system,redirect to the agent work page,like this {{:en:how-to:campaign_agent_work_page.jpg?768|Agent Work Page}} When click the customer data in the page list or the customer dialin,the agent will popup the customer,like If the E-Commerce is installed,and the E-Commerce is binded with the campaign,it will be shown on the customer popup page Because the Campaign bind the E-Commerce,the customer popup page's content won't show all,split the page into two picture,as below {{:en:how-to:campaign_customer_popup-1.jpg?768|Customer Popup Page}} {{:en:how-to:campaign_customer_popup-2.jpg?768|Customer Popup Page}} Explain the E-Commerce on the customer popup page: {{:en:how-to:E-Commerce_on_popuppage.jpg?768|E-Commerce}} In box ①,can search the product by `Product Name` `Type` and `Barcode`,the search result will be shown at box ② list box ③ show the product which the agent is choosing product for customer,can click the order button behind the prodcut message to order the product.After click,the box ③ will show the ordered product Can modify the `Unit-Price` `Quantity` `Original Price` `Discount Amount` `Amount Receivable` of product,if wanna cancel the product,click the cancel button behind every ordered product In box ④,when finished choose the products,can save the purchase order for customer.`Consignee` will be automatically entered the popup customer'name,`ConsigneeMobile` will be automatically entered the popup customer'phone1 and `ConsigneePhone` will be automatically entered the popup customer'phone2.Finished order message,click `Save the order` button to save order,if save successfully,it will get the message. In box ⑤,it shows the recent pruchase records,Default is not loading the data,need to click `Click the get recently purchase records` link to get data.The recent pruchase record will be shown in the data list. {{:en:how-to:campaign_recent_purchase_record.jpg?768|Recent Purchase Records}} As above,it shows the recent purchase records of every product's order record *OrderCode : The order code of the purchase order *Model : the module which created the order *Model ID : the module's name which created the order *Product Name : the product name of the order *Quantity : the purchase number with this product *Unit-Price : the unit price of this product *Original Price:the original price of this product.Maybe the agent discount the product for customer *Discount Amount:the discount number of this product which the agent discount for customer *Amount Receivable:the final transaction price of the order,after discount. *AgentNo:the agentno who created the purchase order *Created:when created the order As above picture,add one prodcut for testCommerce The premeter on the add page,refer to [[:en:module_manual:e_commerce:product]] As box ⑤,Customer5001 buy the product,will create the order and purchase records,that's will be shown on the `Orders` and `History Orders` under the E-Commerce module. go to [E-Commerce] -> [E-Commerce] ,open the page,like this {{:en:how-to:campaign_order_page.jpg?768|Recent Order}} choose the select in the red box on the top,and choose `testCommerce`,like this {{:en:how-to:campaign_order_list.jpg?768|Recent Order}} As above,you can see the order message of the customer `Customer5001`(00000000005) Why the order message of the `Module Type` is Customerservice in the page list?Because the E-Commerce can be binded to Customer Service too,and the customer of Customer Service had the order go to [E-Commerce] -> [Orders],open the page,like this: {{:en:how-to:campaign_historyorder_page.jpg?768|History purchase records}} choose the select in the red box on the top,and choose `testCommerce`,like this {{:en:how-to:campaign_historyorder_list.jpg?768|History purchase records}} Can set the premeter `E-commerce data RetentionTime` under `LargeData Process` in the setting page to control how long the order and the purchase records reserved {{:en:how-to:campaign_e_commerce_premeter.jpg?768|E-commerce data RetentionTime}} the system can deal with the order and purchase records which created before the premeter value By this premeter to `History Orders` and `History Order Details` by this premeter Can go to [E-Commerce] -> [History Orders] and [History Order Details] to view the history order and purchase records