Click the Queue button to display the queues the agent in, as shown
{{:en:queue_panel.jpg|queue panel}}
  - Check In All
  - Check out all
  - Pause All
  - Unpause All
  - Check in / check out the current queue
  - Pause / Unpause the current queue
  - Queue <Customer Service 1>
  - Queue <Outbound Working Group>
  - Queue <card02>
  - Open/ Close the queue panel