Live Calls panel is used to display the lives calls generated by the agent
{{:en:live_calls_panel.jpg|live calls panel}}
  - All hung up
  - Increase the volume
  - Decrease the volume
  - Hangup the customer
  - Hangup the consultant
  - row for the first live call
  - row for the second live call
  - column for customer number 
  - column for consultant number
  - column for consultant number
  - Consulted party number (in consultation)
  - Consulted party number (in conference)
  - Put the current consultation into the conference room
  - End of the current consultation