====== How to choose dtmf mode ======
===== What is DTMF =====
DTMF (dual tone multi frequency) is the signal to the phone company that you generate when you press an ordinary telephone's touch keys.
===== What's DTMF for =====
Without correct DTMF, a IVR could not understand what's customer input.
===== Set DTMF =====
Usually we just need to make sure it's using correct dtmfmode in the trunk. The option is
dtmfmode=
the options are
* auto
* inband
* info
* rfc2833
For example
dtmfmode=rfc2833
{{:en:faq:dtmfmode.png?768|}}
In the default template, astercc is using rfc2833
===== How to config DTMF =====
* For inbound/outbound, you need to make sure you configured correct dtmfmode same as your provider asked, in most case, use rfc2833
* When you are using inband, the codec need to be ulaw or alaw