====== How to choose dial method in campaign ======

asterCC provides several dial methods in a campaign, here we list how they work and what scenario they could be used in

|              ^ Direct Dial            ^ Click to call          ^ preview dial ^ auto dialing ^ predictive dialer ^
| Method     | Dial out via phone | Click the icon next to phone number | Open a customer in the mean time system dial | Click auto-dial button, system open customer one by one and dial | In dialer page, start dialing according to a specific policy |
| Scenario  | Regular Company | agent want to read customer profile before talk | agent wants to control the progress | call to specific customers, like customer care | low answering rate, more than 10 agents |
| Realm  |  agent |  agent |  agent |  agent | agent group |