====== Orignate Call ======
*Function:
makeCall(targetdn, targettype, agentgroupid, usertype, user, orgidentity, pwdtype,password, modeltype, model_id, userdata, agentexten, callerid, callername, trunkidentity, cidtype)
*Description:
Orignate a call
*Parameters:
^ Params ^ Type ^ Description ^
|targetdn|String|Agent No. ( if it’s a internal call, and they must belong to same team) or put phone number if it’s an external call|
|targettype|String|exter (external call) / inner (internal call)|
|agentgroupid|String|id of the agent group|
|usertype|String|agent / account|
|user|String|Agent No. or Username|
|orgidentity|String|The identity string of the team|
|pwdtype|String|Use plaintext or md5 password for agent or account|
|password|String|password|
|modeltype|String|BusinessApp / Campaign / Virtualcustomer / Customerservice|
|model_id|String|id of the model which you want to originate the call for|
|userdata|String|user data, only valid when modeltype= Campaign, say you put “customer_id=109&pwd=asdfg” here, when you receive the call events, you will get userdata=’ customer_id=109&pwd=asdfg’|
|agentexten|String|optional, if you put this, system will bind the exten to agent before dial|
|callerid|String|optional, callerId number|
|callername|String|optional, callerId name|
|trunkidentity|String|optional, server will use this trunk to dial if you put trunk identity string|
|cidtype|String|optional, 0 means use callerId above, 1 means use trunk callerId, 2 means use device callerId|
*Return Format:
|Retuen|code|Retuen|message
*Type of the Return Value: String
*Return Values:
^ Value ^ Description ^
||Retuen|1|Retuen|message|Succeeded||Messages|
||Retuen|2|Retuen|message|Failed||Messages|