====== WebService ======

===== Summarize =====

asterCC build-in Web Service engine accept third-party request, finish the task, and then response message feedback. Web Service function includes include an agent's state changes and call control interface.

Webservice address：
<code>http://$(ipaddress):$(port)/$(appname)</code>

  * $(ipaddress) － IP address of astercc server
  * $(port) － Web port of astercc service
  * $(appname) －astercc web service name(astcccwi.php?wsdl)

there are two files under webroot directory(by default: /var/www/html/asterCC/app/webroot/):
astcccwi.php and astcccwi.wsdl
When you use, please modify IP address at the bottom of the file astcccwi.wsdl

{{:zh:二次开发者指南:接口开发手册_v2.0:astercccwi.wsdl.jpg?|}}

192.168.1.45:4580 is IP and port of asterCC web service

Use PHP login as example

{{:zh:二次开发者指南:接口开发手册_v2.0:astcccwi.wsdl.sample.jpg?|}}

===== Web Service APIs =====
  *[[en:custom_development_guide:apis:webservice:login]]
  *[[en:custom_development_guide:apis:webservice:logout]]
  *[[en:custom_development_guide:apis:webservice:agent group (checkin/checkout)]]
  *[[en:custom_development_guide:apis:webservice:pause/unpause]]
  *[[en:custom_development_guide:apis:webservice:switch ACW mode]]
  *[[en:custom_development_guide:apis:webservice:exit ACW]]
  *[[en:custom_development_guide:apis:webservice:switch work mode]]
  *[[en:custom_development_guide:apis:webservice:call]]
  *[[en:custom_development_guide:apis:webservice:consult]]
  *[[en:custom_development_guide:apis:webservice:transfer]]
  *[[en:custom_development_guide:apis:webservice:resume]]
  *[[en:custom_development_guide:apis:webservice:conference]]
  *[[en:custom_development_guide:apis:webservice:hangup]]
  *[[en:custom_development_guide:apis:webservice:barge-in]]
  *[[en:custom_development_guide:apis:webservice:spy]]
  *[[en:custom_development_guide:apis:webservice:get agent status]]
  *[[en:custom_development_guide:apis:webservice:whisper]]
  *[[en:custom_development_guide:apis:webservice:get agent group status]]
  *[[en:custom_development_guide:apis:webservice:hangup]]
  *[[en:custom_development_guide:apis:webservice:MOH]]
  *[[en:custom_development_guide:apis:webservice:exit MOH]]
  *[[en:custom_development_guide:apis:webservice:get recording URL]]
  *[[en:custom_development_guide:apis:webservice:import]]
  *[[en:custom_development_guide:apis:webservice:get waiting stat in agent group]]
  *[[en:custom_development_guide:apis:webservice:get agent stat in team]]
  *[[en:custom_development_guide:apis:webservice:get single agent stat]]
  *[[en:custom_development_guide:apis:webservice:get single agent stat in one group of the day]]
  *[[en:custom_development_guide:apis:webservice:send DTMF]]
  *[[en:custom_development_guide:apis:webservice:set data to agent]]
  *[[en:custom_development_guide:apis:webservice:transfer to IVR]]
  *[[en:custom_development_guide:apis:webservice:callback]]
  *[[en:custom_development_guide:apis:webservice:bind extension]]