====== ACW (After Call Work) Mode Config ====== *Function: acwActionCJI(type, usertype, user, orgidentity, pwdtype, password, agent_group_id, pushevent, callbackFuc) *Description: Change the ACW mode of the agent in agent group *Parameters: ^Params ^Type ^Description ^ |type|String|1(Ringing ACW) / 2(Answered ACW) / 3(Disable ACW)| |usertype|String|agent / account| |user|String|Agent No. or Username| |orgidentity|String|The identity string of the team| |pwdtype|String|Use plaintext or md5 password for agent or account| |password|String|password| |agent_group_id|String|agent group id| |pushevent|String|If need send a agent event, yes / no(default)| |callbackFuc|String|callback function| *ACW Mode, when agent is in ACW mode, agent would not receive any calls from queue. *Ringing ACW: As long as the agent phone rings, no matter if agent answer, when the call hangup, agent will be in ACW mode *Answered ACW: Only the call is answered, agent will be in ACW mode when call hangup. *Disable ACW: agent would not go to ACW mode automaticly *Return Format: {code:code,message:message} *Type of the Return Value:JSON *Return Values: ^Value ^Description ^ |{code:1,message:message}|{code:Succeed,message:Messages}| |{code:2,message:message}|{code:Failed,message:Messages}|