====== Get single agent stat ====== * Function: agentRealtimeCJI (orgidentity,usertype,user,pwdtype,password,callbackFuc) * Description: Get agent stat(current status, how long current status last, idle time, busy duration) * Parameters: ^ Params ^ Type ^ Description ^ |orgidentity|String|team identity string| |usertype|String|agent / account| |user|String|agent No. / username| |pwdtype|String|password type: plaintext/md5| |password|String|password| |callbackFuc|String|callback function| * Return Format: {code:code,message:message} * Type of the Return Value:JSON * Return Values: ^ Value ^ Description ^ |{code:1,message:message}|{code:succeed,message:message} message is current agent stat: agent name|agent No.|current status|status last duration|busy times|paused times|off times|meeting times|training times|break times|other times|busy duration|paused duration|off duration|meeting duration|training duration|break duration|other duration, ex: {code:1,message:Joe|8005|busy|85|7|1|1|2|1|1|1|120|10|20|60|10|10|10} If you didn't see agent name, means last name of the agent is empty agent state includes: idle, pause, ring, busy, acw, logout. all duration is seconds | |{code:2,message:message} |{code:failed,message:message}|