====== New Features ======


==== User====

  * [ Account statement ] -> "Add" -> "Adjust Credit", add new payment "CMB"、"CCB"、"Alipay"、"Cash"、"Wechat"、"Other".

{{:en:change_log:user_adjust_credit_.png?750|}}

==== PBX ====

  * [ Sub cdrs ] -> "Sub cdrs" page, used to check sub CDRs such as consult, transfer etc.

{{:en:change_log:pbx_sub_cdrs_.png?750|}}

  * [ trunks ] -> "Trunk" you can clone a trunk now (include all routes related).

{{:en:change_log:trunks_clone.png?750|}}

==== Advanced ====

  * [ Queues ] -> Add new strategy "rrordered".

{{:en:change_log:queue.png?750|}}

==== Call center ====

  *According to contact list, you can set if to mute the party automatically.

{{:en:change_log:addcommoncontact.png?750|}}

==== Realtime ====

  * [ Live monitoe ] -> Added a new column "Start at", to mark the start time of the current agent status.

{{:en:change_log:live.png?750|}}

  * Use cookies to save team and agent group you selected.

==== Dialer ====

  * [ Dialer ] -> Recyclable column will follow background settings.

{{:en:change_log:dialer_1.png?750|}}

  * [ Dialer ] -> All you to dial multiple numbers for each customer.

{{:en:change_log:dialer_2.png?750|}}


==== Work orders ====

  * When you define a work order, you can define related dropdown menu.

{{:en:change_log:work_1.png?750|}}

==== Agent portal ====

  * Automaticly refresh workorder list after saving work order

{{:en:change_log:myworker.png?750|}}

==== Customer ====

  * Added a new custom field "link" which you can use to popup a custom url such as google map：

{{:en:change_log:map.png?750|}}

then in agent portal, agent could open google map with address

{{:en:change_log:map_agentls.png?750|}}

for more details please check [[:en:Real case guidance:How to use customized link to integrate with 3rd party system]]




====== Bug fix ======


==== Advanced ====

  * When you use DID group in inbound route, if you delete the DID group, you can't open that route

{{:en:change_log:iroute.png?750|}}


==== Realtime ====

  * Datetime plugin was missing in Campaign, Manual assign window

{{:en:change_log:campaigns.png?750|}}


==== Mass sneder ====

  * Sent messages was visable for all team admins


==== Agent portal ====

  * Missed calls in customer service module, "Data could not be ... " prompt when you try to add a new work order

  * Callerid was hidden when you selected in queue。

  * Callerid wssn't hidden in calendar even you selected hide contact

  * Browser keep refreshing if you did a search in dialoutinterface and click last page.

{{:en:change_log:agent_work.png?750|}}


==== Scripts ====

  * datamover exit if you have special characters in callerid