====== New Features ======
  * In IVR, all actions now have a failure destination
{{:en:change_log:ivr_failure_over.png?768|}}
  * Support ASR in IVR
{{:en:change_log:ivr_asr.png?768|}}

  * Support IVR for import/export
{{:en:change_log:pbx_export.png?768|}}

  * Display queue status in agent portal
{{:en:change_log:agent_group_queue_status.png?768|}}
{{:en:change_log:agent_portal_queue_status.png?768|}}

  * In report, we could get agent report for all group he belongs to, including call number, call duration, average call duration, login duration, busy duration, etc
  * For call hint window, add option: hidden, fixed, delay-close
  * Add realtime call status diagram, including IVR, talking, ringing, waiting

{{:en:change_log:realtime_calls.png?768|}}

  * New WYSWYG editor

{{:en:change_log:wyswyg.png?768|}}

  * Added extension number in extension list
  * In template, use "display name" instead of database column name
  * In campaign, it supports auto reset customer status if agent hasn't contacted the customer for days so other agents could obtain

{{:en:change_log:customer_reset.png?768|}}

  * Added report in CDR page, including inbound calls, inbound duration, outbound calls, outbound duration, inbound cost, outbound cost, team cost, system cost, user cost
{{:en:change_log:cdr_report.png?768|}}
  * Added device status in conference, green means device is online
{{:en:change_log:conference_device_status.png?768|}}
  * In predictive dialer, it could auto redial based on config, say you can configure re-dial in 1hr, 3hrs, 12hrs
{{:en:change_log:predictive_dialer_redial.png?768|}}

  * Some report start to run background, to avoid timeout when it has to run lots of data
====== Bug Fix ======
  * Fixed the bug when hiden contact, phone number displayed in contact history
  * Fixed the bug when listen recordings in QC page, customer information is null for main customer table
  * Only when user scope is system, team admin and user is system admin or team admin, it will display black list and DID in import page
  * Fixed the bug when agent try to send non-mime email
  * Fixed WeiXin menu management page css bug
  * Fixed the bug that in import/export job management page, it always goes back to first page
  * Fixed the bug when query in conference page, different team might see others' records
  * Fixed the bug when delete a customer in campaign customer management page