===== core-2.1 ===== * Optimize the css of system * If just one team,chosen it default on the page * Fix some page,can not to restore to display when close all the field list in the title * The pagination will be float to show, when the page's displays over the height of the browsers {{:en:change_log:2.1:pegnation_float.jpg?768|Pagination Float}} * Improve the customer tag,it can be entered manually and finished by auto finish function,and also can choose the tag by tag list on the popup page * When bind a DID to a device, when the device is not available, don't go to inbound route * All devices can be used for recording * Team * Add `Out Agent Billing` parameter * Add `Out Agent Trunk Type` parameter * Add `Out Agent Trunk` parameter {{:en:change_log:2.1:team_parameter.png?768|Parameter}} * Trunk * Add gain parameter for Increasing the volume when merger the record {{:en:change_log:trunk_advanced.png?768|}} * Import * Optimize the css of page * Auto match the field by the title of import file * Import to white list * Add `Import & Start` function,refer to wiki, read [[en:module_manual:call_center:import]] * Live Monitor * The `Checkin`,`Idle`,`Ringing`,`Talking`,`Pause`,`ACW` under the team, will take the agents summary of team as standard * IVR * Auto remove trailing spaces * Outbound * can choose all agent to statistic * TTS {{:zh:change_log:announcement_chinese.png?650|}} * Agent Details * Add total statistic * Add account of object to statistic * For the account is the agent group provilege,will just see the own agent group statistic ===== Campaign ===== *Campaign * Add `New Tab Order` parameter under `Advanced`. It is used to control the order type of data under the `New` * Add `Quick Schedule` parameter under `Advanced`.It is used to quick to choose the schedual time for pending customer * Add `Hangup When Submit` * Add `Remove Callback After Submit` * Fix can not assign the customer by `status` when the campaign use main table bug * Move the parameter `Check Reassign` and `Call Hint` to `Advanced` * Improve Auto Dial priority * Allow to show all customer information in manual assign window * Add call result percentage in campaign statistic * In agent portal, allow to search in 5 agent fields {{:en:change_log:campaign_advanced.png?768|}} {{:en:change_log:quick_schedule.png?768|}} ===== BPO ===== * The left list of page will not show the campaign which had been disabled,when the BPO account login * Fix can not see the data on the CDR page's bug * BPO Account * On the add(or edit) page,there will not can choose the disabled campaign ===== Agent Work Portal Page ===== *Campaign Customer Popup Page * Fix can not auto dial when the campaign set `Hiding contact info.` to yes * When the agent click the dial button on the customer popup page to dial,there will end ACW(or Pause) of agent * The `Auto Dial` pannel will be shown all the time,no need to choose the `Dialway` to open it * By `Dialschedual` to order the customer under `Pending` * Support to click enter keybord to search on the search field * Add dynamic search field for campaign,which the top four field in the `Agent Field`(Not include the fixed field) ===== Interface ===== * Add the device dial API * Add agent transfer to IVR * Login * Allow to pass exten number as the exten number to login the queue