Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
en:start [2014/08/10 19:36] solo [Change Log] |
en:start [2018/09/06 02:37] (current) solo [Change Log] |
||
|---|---|---|---|
| Line 152: | Line 152: | ||
| *[[:en:Use case:How to config inbound route based caller id attribute]] | *[[:en:Use case:How to config inbound route based caller id attribute]] | ||
| *[[:en:Use case:How to config PBX & Call center for a typical SMB]] | *[[:en:Use case:How to config PBX & Call center for a typical SMB]] | ||
| + | *[[:en:Use case:How to config call back in IVR]] | ||
| + | *[[:en:Use case:How to config ASR (automatic speech recognition) in IVR]] | ||
| *Phone Broadcasting System | *Phone Broadcasting System | ||
| *Provide customers with a virtual call center services | *Provide customers with a virtual call center services | ||
| Line 161: | Line 163: | ||
| *Require billing telephone system | *Require billing telephone system | ||
| *[[:en:Use case:Call webservice in IVR]] | *[[:en:Use case:Call webservice in IVR]] | ||
| + | *[[:en:Use case:How to use speech recognition in IVR]] | ||
| + | *[[:en:Use case:How to config customer Request call back]] | ||
| + | *[[:en:Use case:How to perform system backup]] | ||
| ======Feature====== | ======Feature====== | ||
| *[[Browser/Server technology]] | *[[Browser/Server technology]] | ||
| Line 324: | Line 329: | ||
| * [[:en:FAQ:How to choose dial method in campaign]] | * [[:en:FAQ:How to choose dial method in campaign]] | ||
| * [[:en:FAQ:How to choose dtmf mode]] | * [[:en:FAQ:How to choose dtmf mode]] | ||
| + | * [[:en:FAQ:How to configure multiple servers]] | ||
| * [[:en:FAQ:How to reset admin password]] | * [[:en:FAQ:How to reset admin password]] | ||
| * [[:en:FAQ:How to upgrade system]] | * [[:en:FAQ:How to upgrade system]] | ||
| + | * [[:en:FAQ:How to use multiple servers for astercc system]] | ||
| ======Real case guidance====== | ======Real case guidance====== | ||
| Line 335: | Line 342: | ||
| * Start VoIP business | * Start VoIP business | ||
| * [[:en:Real case guidance:Step of popup survey in a campaign]] | * [[:en:Real case guidance:Step of popup survey in a campaign]] | ||
| + | * [[:en:Real case guidance:How to use customized link to integrate with 3rd party system]] | ||
| * [[:en:Real case guidance:Settingup Astercc to receive inbound calls which are presented to different customer queues]] | * [[:en:Real case guidance:Settingup Astercc to receive inbound calls which are presented to different customer queues]] | ||
| * [[:en:Real case guidance:Step of Configuring outbound and inbound of telephone system]] | * [[:en:Real case guidance:Step of Configuring outbound and inbound of telephone system]] | ||
| Line 341: | Line 349: | ||
| * [[:en:Real case guidance:How-to add sound files]] | * [[:en:Real case guidance:How-to add sound files]] | ||
| * [[:en:Real case guidance:How-to config Music On Hold and Coloring Ring Back Tone]] | * [[:en:Real case guidance:How-to config Music On Hold and Coloring Ring Back Tone]] | ||
| + | * [[:en:Real case guidance:How-to config Inbound route based on datetime]] | ||
| ======Custom Development Guide====== | ======Custom Development Guide====== | ||
| Communicate via javascript, astercc with any browser-based system (B / S structure) is integrated to provide the interface can be divided into | Communicate via javascript, astercc with any browser-based system (B / S structure) is integrated to provide the interface can be divided into | ||
| Line 348: | Line 357: | ||
| * [[:en:Custom Development Guide:how to use JS API sample page]] | * [[:en:Custom Development Guide:how to use JS API sample page]] | ||
| * [[:en:Custom Development Guide:how to send SMS via a 3rd Party Platform]] | * [[:en:Custom Development Guide:how to send SMS via a 3rd Party Platform]] | ||
| + | * [[:en:Custom Development Guide:how to post customer and call information to specific url in Campaign model]] | ||
| * Event | * Event | ||
| * Method | * Method | ||
| Line 358: | Line 368: | ||
| ======Change Log====== | ======Change Log====== | ||
| + | * [[:en:change_log:astercc-3.2-rc1_changelog]] | ||
| + | * [[:en:change_log:astercc-2.6-rc2_changelog]] | ||
| + | * [[:en:change_log:astercc-2.6-rc1_changelog]] | ||
| + | * [[:en:change_log:astercc-2.4-rc2_changelog]] | ||
| + | * [[:en:change_log:astercc-2.4-rc1_changelog]] | ||
| + | * [[:en:change_log:astercc-2.3-rc2_changelog]] | ||
| + | * [[:en:change_log:astercc-2.3-rc1_changelog]] | ||
| + | * [[:en:change_log:astercc-2.2-rc4_changelog]] | ||
| + | * [[:en:change_log:astercc-2.2_changelog]] | ||
| * [[:en:change_log:astercc-2.2-beta_changelog]] | * [[:en:change_log:astercc-2.2-beta_changelog]] | ||
| * [[:en:change_log:astercc-2.2-alpha_changelog]] | * [[:en:change_log:astercc-2.2-alpha_changelog]] | ||
| Line 368: | Line 387: | ||
| * [[:en:change_log:astercc-1.2_beta_changelog]] | * [[:en:change_log:astercc-1.2_beta_changelog]] | ||
| * [[:en:change_log:astercc-1.1_changelog]] | * [[:en:change_log:astercc-1.1_changelog]] | ||
| - | |||
