Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
en:newbie:configure_the_ring_group [2012/02/17 02:53] shangy |
en:newbie:configure_the_ring_group [2017/12/12 03:05] (current) |
||
|---|---|---|---|
| Line 35: | Line 35: | ||
| Matched last call: whether or not to put throught to the agent who has recently contacted with this customer. | Matched last call: whether or not to put throught to the agent who has recently contacted with this customer. | ||
| - | 。 | ||
| - | Category name: | ||
| - | 是指等待音乐的管理，所选团队下，选择等待音乐的名称 | ||
| + | Category name: the music on hold in a team. | ||
| + | ----------------- | ||
| Announcement: choose the music when calls coming in. | Announcement: choose the music when calls coming in. | ||
