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en:module_manual:survey:surveys [2016/02/04 08:40] liuxl |
en:module_manual:survey:surveys [2017/12/12 03:05] (current) |
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| - | === 如何导出问卷明细 === | + | === How to Export the Report of Survey Result === |
| - | 选择要导出的文件类型，点击 [导出] 按钮，添加导出任务，并选择导出任务的执行时间。 | + | First you should select the type of exporting file，then click the [export] button，and select the execution time. |
| - | {{:zh:模块使用说明:问卷:质检管理页面04.png?750|}} | + | {{:en:module_manual:survey:quality_control04.png?750|}} |
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| - | 点击 [呼叫中心高级管理]->[导出文件管理]，待导出任务的运行状态为"完毕"后，点击 [下载]按钮，即可对问卷统计数据进行下载，如下图： | + | |
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| - | {{:zh:模块使用说明:问卷:质检管理页面05.png?750|}} | + | |
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| - | 打开数据文件，即可查看。 | + | |
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| - | {{:zh:模块使用说明:问卷:质检管理页面06.png?750|}} | + | |
| + | Click [Call Center]->[Shell Exports]，when the Status become “Closed”，you can download the statistics file via clicking [Download] button，as follows： | ||
| + | {{:en:module_manual:survey:quality_control05.png?750|}} | ||
| + | Open the file，you can see the survey result statistics. | ||
| + | {{:en:module_manual:survey:quality_control06.png?750|}} | ||
