Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
en:module_manual:pbx:ringgroup [2013/08/04 07:49] shangy |
en:module_manual:pbx:ringgroup [2017/12/12 03:05] (current) |
||
|---|---|---|---|
| Line 17: | Line 17: | ||
| * **Ring strategy：** | * **Ring strategy：** | ||
| * Ring all: all devices ring when calls get in. | * Ring all: all devices ring when calls get in. | ||
| - | * 顺序振铃，按次序逐个坐席振铃。 | + | * Hunt: Ring ext. one by one |
| - | * 轮询振铃，例如有1001,1002,1003三个坐席。第一次呼入1001振铃，再次呼入1002振铃。按照此规律每次来电找到对应坐席振铃，如果当前坐席未接听，振铃下一个坐席。 | + | * Hunt-next: Let's say we have three ext. :1001,1002,1003. It will ring 1001 first, then next call it will run 1002, then 1003, if the ext. didn't answer, it will ring next ext. |
| - | * 空闲振铃，只振铃空闲的坐席。 | + | * Memory Hunt: Let's say we have three ext. :1001,1002,1003. First it will ring 1001, if no answer, it will ring 1001 and 1002, then 1001, 1002, 1003 together. |
| - | * 递增振铃，例如有1001，1002，1003三个坐席。第一次1001振铃，第二次1001，1002振铃，第三次1001，1002，1003振铃。 | + | * First available: Memory Hunt: only ring available ext. |
| * **Ringing time：** How long the ring lasts. | * **Ringing time：** How long the ring lasts. | ||
| * **Team：** Which team this ring group belongs to. | * **Team：** Which team this ring group belongs to. | ||
| * **Match last call：** Whether to call the extension that has the most recent call. | * **Match last call：** Whether to call the extension that has the most recent call. | ||
| - | 在底部左侧栏可以看到该团队下的所有分机，在左侧勾选后点击【添加】，在右边栏内的振铃分机代表即将加入此组，同时分机在右侧的排序同时也是振铃顺序。 | + | On the left list on the bottom you can see all the devices in the team, tick and click [Add]. The ring devices on the right are about to join this group, and the order of the devices on the right is the order it rings. |
| - | + | ||
| - | ==== 可选项目 ==== | + | |
| - | * **语音类别名称：**选择语音类别，便于找到适合的语音文件。 | + | |
| - | * **呼入语音文件：**选择呼入时语音。 | + | |
| - | * **增加主叫号码前缀：** 仅允许数字，当振铃组呼叫组内分机时，在主叫号码前增加前缀 | + | |
| - | * **增加主叫名称前缀：** 当振铃组呼叫组内分机时，在主叫名称前增加前缀。 | + | |
| + | ==== Optional fields ==== | ||
| + | * **Annoucement：**Select the type of the sound file in order to be found easily. | ||
| + | * **MOH：** Music on hold | ||
| + | * **CID Num Prefix：** Number only. When ring group calls devices, the calling number will be added with this prefix. | ||
| + | * **CID Name Prefix：** When ring group calls devices, the calling name will be added with this prefix. | ||
