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en:module_manual:pbx:device [2013/07/27 12:24] shangy |
en:module_manual:pbx:device [2017/12/12 03:05] (current) |
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| On the left menu, Click [[:en:module_manual:pbx|PBX]] -> Device management, click **[Add]** to open the device add page. | On the left menu, Click [[:en:module_manual:pbx|PBX]] -> Device management, click **[Add]** to open the device add page. | ||
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| {{:en:module_manual:pbx:device_add.jpg?768|Add Device}} | {{:en:module_manual:pbx:device_add.jpg?768|Add Device}} | ||
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| ==== Advnced ==== | ==== Advnced ==== | ||
| - | * **外呼主叫号码：** 设置主叫时显示的号码（外线呼叫）； | ||
| - | * **外呼主叫名称：** 设置主叫时要显示的名称（外线呼叫，仅IP线路支持显示主叫名称）。 | ||
| - | * **免打扰：** 是否开启分机的免打扰功能 | ||
| - | * **录 音：**此分机是否开启录音功能 | ||
| - | * **语音邮件状态：**语音邮件功能是否开启。 | ||
| - | * **语音邮箱密码：**填写语音邮箱密码。 | ||
| - | * **邮 箱：**填写语音邮箱地址。 | ||
| - | * **默认提示音：** | ||
| - | * **主机名：** 当设定了主机名时，仅有该地址的分机可以注册(限于网络分机) | ||
| - | * **中继:** 是否为该分机指定外呼使用的中继 | ||
| - | * **抢接范围:** 通话抢接时的范围 | ||
| - | * **账户组** 仅能抢接同一账户组内的通话 | ||
| - | * **团队** 可以抢接该团队内的所有通话 | ||
| - | * **彩铃** 设定该分机振铃时主叫方听到的彩铃 | ||
| - | * **分机详情：** 可以设定一些个性化的配置 | ||
| - | * **坐席模式：** | ||
| - | * **MAC地址：** | ||
| - | ===== 编辑设备 ===== | + | {{:en:module_manual:pbx:device_advanced.jpg?768|Device Advanced}} |
| - | 在分机列表页面，双击一个分机，弹出编辑界面 | + | |
| + | * **OCID NUM：** set the OCID number (outside calls); | ||
| + | * **OCID Name：** set the OCID name (outside lines, only support IP lines); | ||
| + | * **DND：** whether to enable the DND function of this device; | ||
| + | * **Recording：** whther to enable the recording function of this device; | ||
| + | * **Voice mail：**whether to enable the voice mail function; | ||
| + | * **voicemail box password: ** put a pin to access your voice mail box | ||
| + | * **Voicemail Email：**the voice mail will be sent to this email box | ||
| + | * **Host:** When you set this, only the devices of this address can register (limited to internet devices); | ||
| + | * **Is Trunk: ** Whether to assign an outbound trunk to this device; | ||
| + | * **Call pick:** the range of call picks | ||
| + | * **Group ** Agents can only pick calls from the same group; | ||
| + | * **Team ** Agents can pick the calls from the same team. | ||
| + | * **Ringback music：** the music the customer hear when he calls in and waits to be picked up. | ||
| + | * **Device detail：** for some customised configuration. | ||
| + | * **Agent Mode：** | ||
| + | * **MAC Address：** | ||
| + | |||
| + | ===== Edit the device ===== | ||
| + | |||
| + | In the device list, double click a device to open the edit window: | ||
| {{:en:module_manual:pbx:device_edit.jpg?768|Edit Device}} | {{:en:module_manual:pbx:device_edit.jpg?768|Edit Device}} | ||
| Line 61: | Line 65: | ||
| {{:en:module_manual:pbx:device_blacklist.jpg?768|Add Blacklist}} | {{:en:module_manual:pbx:device_blacklist.jpg?768|Add Blacklist}} | ||
| - | * 编辑黑名单: 设定黑名单可以帮助设定一个号码列表，该列表内的号码(主叫号码)无法呼叫该设备 | + | * Black list: set a list of numbers which are not able to get through to this device. |
| {{:en:module_manual:pbx:device_whitelist.jpg?768|Add Whitelist}} | {{:en:module_manual:pbx:device_whitelist.jpg?768|Add Whitelist}} | ||
| - | * 编辑白名单: 设定白名单可以帮助设定一个号码列表，仅列表内的号码(主叫号码)可以呼叫该分机 | + | * White list: set a list of numbers and only the numbers on the list can call in. |
| * click [[:en:module_manual:advanced|Advanced]] -> [[:en:module_manual:advanced:blacklist|Blacklist]] and [[:en:module_manual:advanced|Advanced]] -> [[:en:module_manual:advanced:whitelist|Whitelist]],also can open the blacklist/whitelist page | * click [[:en:module_manual:advanced|Advanced]] -> [[:en:module_manual:advanced:blacklist|Blacklist]] and [[:en:module_manual:advanced|Advanced]] -> [[:en:module_manual:advanced:whitelist|Whitelist]],also can open the blacklist/whitelist page | ||
| - | ===== 备注 ===== | + | ===== Tips ===== |
| - | 保存分机信息后 出现黄色提示条，要求重载。点击重载条，配置生效。 | + | After saving the device information, a yellow banner shows up and asks for apply. Click it and make the set take effect. |
| {{:en:module_manual:pbx:device_reload.jpg?768|Reload}} | {{:en:module_manual:pbx:device_reload.jpg?768|Reload}} | ||
