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en:module_manual:message:mail_server [2013/08/05 02:04] shangy |
en:module_manual:message:mail_server [2017/12/12 03:05] (current) |
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| **Server type：** SMTP. Reliable. If your email address has not been blacklisted by the service provider, all emails can be sent. Setting this kind of emails needs account and password. When the system sends emails, it will submit review to the service provider, after passed, the emails will be sent. ( You can understand this way: someone login your email with your account and password and send an email ) | **Server type：** SMTP. Reliable. If your email address has not been blacklisted by the service provider, all emails can be sent. Setting this kind of emails needs account and password. When the system sends emails, it will submit review to the service provider, after passed, the emails will be sent. ( You can understand this way: someone login your email with your account and password and send an email ) | ||
| - | 本机发送，不可靠，但是设置简单。填写一个发送邮箱，哪怕这个邮箱不属于你，都可以以此名义发送邮件。 | ||
| - | 如果你填写的邮箱后缀(@后边的内容)和你服务器域名，smtp服务不匹配，基本是无法把邮件送达目标的。（QQ邮箱，163邮箱等大部分邮箱都会拒收。gmail有时可以收到） | + | Local host. Unreliable, but easily set. Enter an email address randomly, even if it dose not belong to you. Emails can be sent by the name of that address. |
| - | **发送方式：**邮件创建后是直接发送还是后台进程统一发送。 | + | If the email suffix ( content after @)you enter dismatch your server and SMTP server, the email basically cannot be sent successfully. ( QQ mail, 163 mail are most likely to be rejected, gmail can send successfully sometime.) |
| - | php发送，即直接发送，邮件内容设置完毕后，选择此类邮件服务器，点击【发送】。系统直接将邮件寄出，此时你需要等待发送结果成功或失败，根据结果系统插入一条已发信息（成功时）日志或待发信息日志（失败时）。优点是适合单封邮件即时发送，不必等待系统进程处理。缺点是需要等待结果反馈，这个时间可能会较长。 | + | **Mode：**After created, whether the email will be sent immediately or enter the background for Daemon. |
| - | 进程发送，速度上几乎和php发送一样，进程每分钟处理一批邮件，好处是不用等待反馈结果。坐席填写完邮件内容，点击发送后，等于向系统存入一条待发日志，进程根据待发日志将邮件送达目标。 | + | Php, means send immediately. When created the email, choose this kinds of email server, click [send]. The system will send this email immediately, and now you need to wait for the result (successful or fail). According to the result the system will show an archives journal (successful) or a due out message journal (fail). The advantage of this mode is to send one email immediately without waiting for the process. The disadvantage is that you need to wait for the result which can take long. |
| - | 大批量邮件发送时，请使用设置为进程发送的邮件服务器。 | + | Daemon, same spped as php. This mode process a batch of emails every minute, and you do not need to wait for the results. That agents create the email and click send equals saving a due out journal in the system, and the emails will be sent according to the journal. |
| - | **主机名称：**譬如你有一个邮箱menglj@163.com，我们称163邮箱为主机。即给你邮箱提供服务的供应商。 | + | When send a large volume of emails, we recommend you use Daemon mode. |
| - | 此处内容可以随便填写，主要是标识出邮箱来源或者用途。这样坐席使用时知道该选择哪个邮件服务器发送邮件。 | + | **Hostname：** If you have an email account menglj@163.com, we call 163 mail the host, aka the service provider. |
| - | **主机域名：**邮箱服务商的域名服务器地址。例如你要有gmail邮箱外发邮件，应填写smtp.gmail.com。其它邮箱的主机域名请询问邮箱服务商。 | + | You can enter anything here for identity the source or purpose of this email. Thus, agents will be aware of which mail server is to choose. |
| - | **主机端口：**邮箱服务商的访问端口号。gmail邮箱请填写465。其它邮箱请询问邮箱服务商。 | + | **Host IP：**The server IP of the service porvider. For instance, you want to send emails with you gmail account, you should enter// smtp.gmail.com//. For other host ip, please consult the provider. |
| - | **发信人邮箱：**你的邮件地址，即要使用哪个邮件外发。例如填写 menglj@astercc.com。 | + | **SMTP port：** the SMTP port. Gmail enter 465. For others, please consult the provider. |
| - | **是否默认：**告知系统主动发邮件时使用哪个邮件服务器。每个团队只能有一个默认邮件服务器（不选团队的邮件服务器也只能有一个默认服务器）。 | + | **From：** Your email address, that is, from which address will the emails be sent. E.g., menglj@astercc.com |
| - | 譬如系统定期发账单，会使用系统默认的邮件服务器。工单变化时，发邮件给抄送者会使用其团队的默认邮件服务器。 | + | **Default：** to tell the system which server will be used when sending emails. Each team can only have one default server ( servers with no team selected can only have one default server, too) |
| - | 人工触发的邮件发送，会使用发送者手动指定的邮件服务器。这里默认的邮件服务器只提供给系统程序自动触发的邮件发送功能。 | + | Like when system send bills at fixed period, we would use the system default server. When the work order changes, we use default server to send to the cc. |
| - | **状态：**只有可用时，此邮件服务器才能被发送者选择，同样只有可用的邮件服务器才能在系统主动外发邮件时使用。 | + | When send mail manually, sender can choose which mail server to use, default means to use this mail server when no one is choosen. |
| - | **是否ssl：**ssl是一种网络通信的安全协议。此项应根据邮箱服务商的要求来填写。一般都选否，如果你使用gmail邮箱，此处要选择是。 | + | **Status：**Only when it is available can this server be selected by the sender. Similarly, only available server can be used when the system sends emails. |
| - | **用户名，密码：**当你选择服务器类型=SMTP发送时，请在此处填写你邮箱（发信人邮箱）的用户名和密码。 | + | **SSL：**SSL is a network communication safety protocol. This shall be writen by the provider. Mostly, we choose //no//, but if you use gmail, please choose //yes// here. |
| - | 由于邮箱服务商的要求不同，用户名填写方法也不同。 | + | **User name, password：** When you choose Server type=SMTP, please enter the use name and password of your (sender's) email address. |
| - | gmail邮箱举例，发信人邮箱为menglj@astercc.com，用户名需填写menglj@astercc.com | + | According to different requirement of providers, user names can be different. |
| - | 163邮箱举例，发信人邮箱为menglj@163.com，用户名需填写menglj | + | If you use gmail and the email address is //menglj@astercc.com//, you need to enter //menglj@astercc.com// in the user name; |
| - | 其它邮箱请询问邮箱服务商。 | + | If you use 163 email, your address is// menglj@163.com//, you need to enter //menglj// in the user name. |
| - | 密码填写你登录邮箱的密码。 | + | For others please consult providers. |
| - | 服务器类型=本机发送时，无需填写用户名和密码。 | + | Enter the** password** to yo email account here. |
| - | **测试：**写好上述内容点击【测试】按钮（针对“服务器类型=SMTP”的邮件服务器使用），见到按钮旁出现红色信息提示(提示:connect success!)表示连接成功，服务器可以正常工作。反之则表示不能够发送邮件。 | + | When server type= php, username and password are not neccessary. |
| + | **Test connect：**Finishing all and click **[Test connect]** (aims at Sever type= SMTP), when you see the red tips saying:// connect success! | ||
| + | |||
| + | //, the server works, otherwise the server cannot send emails. | ||
| {{:en:module_manual:message:邮件服务器_测试.jpg|}} | {{:en:module_manual:message:邮件服务器_测试.jpg|}} | ||
